Business Operations Solution Associate Multiple Positions

Employer: TT Commerce & Global Services LLCPosition: Business Operations Solution Associate (Multiple Positions)Location: New York, NYResponsibilities- Support Global Account business through efficient and future-proof operations by translating business priorities into operational levers and developing operational metrics and reporting to unlock insights and analyze operational success and pain points.- Apply critical problem-solving skills to identify issues in business processes and systems, propose solutions, and drive change by partnering with senior MSO team members or work independently on these projects.- Help the sales team understand how to navigate a complex CRM system and handle day-to-day escalations and troubleshooting of system operation issues.- Develop subject matter expertise to support sales requests and approvals with speed and accuracy.- Own communication and maintain cross-functional relationships (with Sales, Product, Finance, and Legal) in order to bridge any process and system gaps.- Leverage tools and systems to scale impact and drive adoption through training, documentation and automated solutions.- Provide guidance and enforce company policies and processes. QualificationsMust have a Bachelors degree or foreign equivalent degree in Business, Management, Business Analytics, Advertising, or a related field, and 2 years of related work experience.Of the required experience, must have 2 years of experience in each of the following:- Designing, implementing, and optimizing operational processes to streamline and maintain high efficiency operations through system implementation;- Building and streamlining processes and workflows using project management tools, including Asana or Jira, and tracking project status and milestones and coordinating cross-functional alignment to ensure timely execution of deliverables;- Writing and optimizing SQL queries to extract, transform, and analyze large, complex datasets for actionable insights;- Automating data reports, validating data integrity, and conducting quality assurance checks to ensure accuracy and reliability;- Identifying business problems and proposing growth opportunities with data-driven insights; and- Developing scalable data visualizations and interactive dashboards that translate complex datasets into actionable insights for both technical and non-technical stakeholders. Travel Requirement: Domestic travel required up to 5%.Type: Full time, 40 hours/weekLocation: New York, NY Salary Range: $108000 - $151200 per yearTo apply, and for information on benefits offered, visit: https://lifeattiktok.com/ and type Job ID A00733 in search bar. Contact [email protected] if you have difficulty applying through our website.