Operational Support Specialist I (On-Site/Entry Level)
River Falls, WIFull-timePosted 5 days agoStill listed 4 days ago
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At a glance
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Job overview
Eurofins’ Operational Support Specialist I supports sample intake and laboratory operations by receiving, preparing, organizing, registering, labeling, and delivering samples. The role also handles sample reports, customer and staff communications, shipping, consumable delivery, and documentation. It assists with out-of-specification sample investigations and corrective actions, maintains confidentiality, and may cross-train or work in labs as needed.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.
Job Description
- Communicate effectively internally and externally
- Work cooperatively
- Direct sample flow and preparation in an efficient manner
- Ensure accurate and efficient execution of written protocols
- Pleasant and friendly demeanor.
- Ability to multi-task
- Ability to follow directions
- Receive, prepare, categorize and organize incoming samples for entry
- Register samples, label, proof, divide and deliver to labs
- Communicate to Group Lead and appropriate lab staff regarding short seed including request for additional, where appropriate
- Participate in ensuring prioritization of sample registration
- Prepare, distribute, and retain Sample Entry Reports appropriately
- Update sample data and issue revised Sample Entry Reports where changes are needed
- Assist to deliver consumables to labs
- Ship sample bags, ICO samples, etc. using FedEx, UPS, others as requested
- Answer and direct phone calls
- Mail final official EBDI testing certificates
- Effectively communicate personnel issues to Group Lead
- Participate in maintaining ISO documentation
- Assist customers and Group Lead with handling out-of-specification samples, investigations, root cause analysis and corrective and preventive action plans
- Maintain confidentiality regarding customer, samples, and employee information
- Cross train/work in labs on an as needed basis
- Assistance in seed disposal event disposal of retain samples and waste
Qualifications
- Associates degree in administrative or related field preferred.
- The incumbent must have good organizational skills and the ability to communicate with subordinates, peers, supervisors, and possibly customers.
- Be a highly energetic, innovative, creative, people person.
- Effective communicator and ability to cross train in lab areas.
- Excellent verbal and written communication skills.
- High attention to detail.
- Competent with use of Microsoft applications: Excel, Word, One Note, and Power Point
Additional Information
What We Offer:
- Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins USA Genomic Services is a Disabled and Veteran Equal Employment Opportunity employer.
How this job compares
Set against the 5,241 open Administrative Support jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This postingNot listed
- US median$53–72K/yr722 salary ranges
- Wisconsin median$19–23/hr26 hourly ranges
- Openings
- Olive Jobs lists 137 open Administrative Support jobs in Wisconsin and 5,241 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Wisconsin
- H&R Block27 open
- Edward Jones14 open
- Baker Tilly Advisory Group, LP9 open
- Experience
- Administrative Support postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 3 years (2,039 postings).
- Education
- 145 of the 5,241 open Administrative Support jobs (3%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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