Case Aide

Mendota Heights, MN, USA

Full-time

Company Description

At Dungarvin, we are more than a national provider of support services—we are a mission-driven organization rooted in respect, inclusion, and person-centered care. Since 1976, we have been committed to enhancing the quality of life for individuals with intellectual and developmental disabilities, including those with mental health, behavioral, and complex medical needs.

With services in 17 states, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life.

Why Dungarvin?

As part of our team, you’ll enjoy a range of exciting benefits and opportunities:

• Fixed Starting Rate: $20.25/hr

• In person at our Mendota Heights location M-F 8am - 4:30pm

• Comprehensive Benefits: Medical, Vision, Dental Insurance (for FT employees), Supplemental Insurance, Life Insurance, and more!

• Retirement Savings: 401(k) with up to a 3% employer match

• Paid Time Off that increases with tenure; Including PTO Donation options

• Employee Perks: National Brand Discounts, Employee Referral Program, and access to Tapcheck (get 50% of your pay before payday)

• Growth & Development: Access to career growth opportunities, paid training, and mentorship

• Mileage Reimbursement for travel

• Paid Training and Orientation: Training provided to ensure you’re equipped to handle challenging behaviors.

Job Description

The Case Aide works cooperatively with all staff in expediting the general flow of matters pertaining to the case management department, and general office including, but not limited to the following: phone calls, typing, general office, and clerical duties.

• Provide administrative and clerical support to case managers, directors, and team members.

• Prepare, organize, and maintain case management records, reports, and documentation.

• Maintain accurate client information, databases, and case files.

• Assist with billing, invoices, service agreements, and financial documentation.

• Coordinate meetings, prepare agendas, and document meeting minutes.

• Respond to phone calls, emails, and inquiries with professionalism and excellent customer service.

• Collaborate with team members to ensure efficient daily operations and timely completion of assignments.

Qualifications

• High school diploma or GED required, along with additional education, training, or experience in a related field.

• Proficiency in Microsoft Word and Excel.

• Strong organizational, communication, and time-management skills.

• Ability to type at least 50 words per minute.

• Excellent attention to detail and ability to manage multiple priorities.

• Ability to maintain confidentiality and work both independently and collaboratively.

• A positive, flexible, and solution-focused attitude.

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

All your information will be kept confidential according to EEO guidelines.

10/29

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