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IT Support Technician

Acutec Precision Aerospace

Meadville, PAJobSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
Meadville, PA
Work Authorization
Not specified

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Job overview

The IT Support Technician will troubleshoot and diagnose computer hardware and software issues, set up computers, and assist employees and customers with IT-related problems, while establishing good departmental relationships and managing technical documentation.

Skills & qualifications

RequiredNice to have

Skills

Problem SolvingPresenting Technical InformationProcess ImprovementSoftware MaintenanceSoftware TestingBasic Networking SkillsCable TerminationVendor Relationships

Qualifications

High School Diploma or EquivalentTwo Years Related Experience

Full job description

Summary:

Their duties include troubleshooting and diagnosing computer hardware and software issues, setting up computers and assisting employees and customers with IT-related problems.

Essential Duties and Responsibilities:

  • Installing and configuring hardware and software components to ensure usability.

  • Troubleshooting hardware and software issues.

  • Repairing or replacing damaged hardware.

  • Installing and upgrading software to ensure security at the user level.

  • Performing tests and evaluations of new software and hardware.

  • Providing support to users and being the first point of contact for issues.

  • Establishing good relationships with all departments and colleagues.

  • Managing technical documentation.

Requirements

Education & Experience Requirements:

High school diploma or general education degree (GED), and at least two years related experience and training; or equivalent combination of education and experience.

Required Knowledge and Skills:

  • Problem Solving

  • Presenting Technical Information

  • Process Improvement

  • Software Maintenance

  • Software testing

  • Basic Networking Skills

  • Cable Termination

  • Vendor relationships

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