Deployment Strategist

Role Mission As a Deployment Strategist at Hippocratic AI, you own healthcare AI deployments end-to-end — from workflow discovery and solution design, through hands-on build/configuration, launch, adoption, and measurable business impact — for health systems, providers, payors, or life sciences organizations. You'll own a defined deployment workstream or major customer milestone: establishing stakeholder relationships, identifying technical and operational dependencies, and driving a clear path to measurable value in real clinical and operational environments. This role exists because successful AI deployments in healthcare require more than project management alone. It requires someone who understands clinical and operational workflows, can build trust with executive customer stakeholders, can connect product capabilities to operational needs, and can drive hands-on technical execution through ambiguity. You will serve as both a strategic partner and an execution lead — combining technical delivery, healthcare operations fluency, and executive customer partnership to help customers move from interest to implementation to lasting impact. The Team You’ll work alongside engineers, product managers, customer success partners, and clinical experts, partnering closely with customers while staying deeply connected to internal cross functional teams. You’ll operate with significant ownership, balancing strategic customer guidance with day to day execution. This is a team that values customer obsession, clear communication, operational rigor, and practical problem solving in real healthcare setting. What You'll Do Find the workflow that's actually worth automating

• Map how care and operations genuinely run at your customer, as opposed to how the process documentation says they run

• Decide which workflows are ready for an AI agent and which are not, and make that case to customer leadership with evidence

• Translate operational goals into a concrete solution design that engineering and product can build against

• Surface the technical and operational dependencies that will determine whether launch happens on time

Build it and get it live

• Configure and test agent behavior directly, working in JSON, the command line, and version control rather than filing requests

• Validate that the data flowing into and out of the deployment is accurate, and find the discrepancies before your customer does

• Drive the integration, security review, and go-live sequencing that stands between a signed contract and a working deployment

• Resolve the ambiguity that surfaces mid-build without waiting for someone to resolve it for you

Turn a launch into measurable value

• Establish the baseline your customer will be judged against, then quantify what changed after go-live

• Build the dashboards and analyses that let operational leaders see impact for themselves

• Earn enough trust with executive stakeholders that they bring you the next workflow before you ask

• Document what you learned well enough that the next deployment of this workflow goes faster

Location Requirement This is a United States-based role open to candidates across multiple markets. We welcome applications from candidates located throughout the U.S. Specific placement, travel expectations, and regional alignment will be determined during the hiring process based on customer proximity, deployment portfolio needs, and your location. You should expect regular travel, typically 25 to 40% depending on deployment schedule, for on site implementation support, customer meetings, training, and go live activities. Must Haves

• 4+ years of relevant experience in deployment, implementation, strategic operations, consulting, solution architecture, or technical program management — however that experience was accrued

• Direct experience serving healthcare customers, or working inside a healthcare organization

• Working knowledge of provider-side, payor-side, or life sciences workflows, operations, and organizational dynamics

• Demonstrated ability to reason about data models: you can interrogate a schema you have not seen before, build or direct an analysis against it, and tell when an output is wrong

• Hands-on comfort with engineering systems — JSON files, terminals, command-line coding assistants, and git workflows

• A track record of project-managing complex customer engagements across operational, clinical, IT, and executive stakeholders simultaneously

• BA/BS in a technical field (engineering, science, analytics, economics, or similar)

Nice to Haves

• SQL

• Epic experience, including Clarity, Caboodle, or Cogito work, or Epic certification

• A clinical background — RN, BSN, clinical informatics, or similar

• Forward-deployed, implementation, or solutions work at an AI, data platform, or health-tech company

• HL7 or FHIR fluency

• Experience with utilization management, prior authorization, care management, revenue cycle, or value-based care programs

• Prior exposure to LLM-based or agentic products in production

Why Join Hippocratic AI Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation. Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA. Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others. Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative. Equal Opportunity Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact [email protected]. Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.