Medical Office Representative Neurology
Lexington, KYJob$17.24–24.35/hrSeen 1w agoSeen in employer's feed 3 days ago
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At a glance
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Job overview
The Medical Office Representative provides administrative support for a neurology clinic, serving as a welcoming point of contact for patients. The role manages reception, appointments, calls, check-in and check-out, patient information, payments, and communication between patients and staff. It also supports coverage verification and scheduling for tests, procedures, and referrals.
Skills & qualifications
Skills
Qualifications
Full job description
Job Summary and Responsibilities
As a Medical Office Professional, you will be the welcoming face and voice of our clinic, providing essential administrative support for a smooth patient experience.
Every day, you will manage patient reception, schedule appointments, handle calls, and guide check-in/out. You'll verify demographics, process payments, and ensure clear communication between patients and staff, maintaining an efficient front desk.
To be successful in this role, you will possess exceptional interpersonal skills, strong organization, attention to detail, and tech proficiency. Your calm task management, compassionate approach, and dedication to excellence are paramount.
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Responsible for answering phone calls and scheduling patient appointments.
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Conduct patient pre-certification to ensure coverage for appointments and medical care.
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Schedule tests, procedures, and referral appointments.
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Communicate with patients regarding appointments and instructions for procedures and tests
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Collect insurance information and patient personal data.
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May collect fees such as co-pays / co-insurance.
Job Requirements
Required
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High School GED, upon hire or
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High School Graduate, upon hire and
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Other Courses in and/or knowledge of medical terminology and Surgery procedures and, upon hire and
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Must have previous surgery scheduling experience and
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Must have computer and applications software experience
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None, upon hire
Preferred
- Other Some college courses, upon hire and
Where You'll Work
Welcome to CHI Saint Joseph Medical Group, a full service network of primary care services specializing in family, internal, geriatric and pediatric care serving 88 locations across central and Eastern Kentucky. CHI Saint Joseph Medical Group is dedicated to delivering customized care based on the unique needs of our patients and is recognized as a Best Place to Work in Kentucky for two years in a row (2023-2024).
CHI Saint Joseph Health is part of CommonSpirit Health, a non-profit, Catholic health system dedicated to advancing health for all people. With approximately 175,000 team members and 25,000 physicians and advanced practice clinicians.
Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states.
Pay Range
$17.24 - $24.35 /hour
We are an equal opportunity employer.
How this job compares
Set against the 1,230 open Patient Services jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$17.24–24.35/hr
- US median$20–27/hr671 hourly ranges
This range's midpoint, $20.80/hr, is 9% below the US median midpoint ($23/hr) — in the lowest quarter of Patient Services hourly ranges across the US.
- Openings
- Olive Jobs lists 14 open Patient Services jobs in Kentucky and 1,230 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- UnitedHealth Group93 open
- Aspen Dental65 open
- Baylor Scott & White Health55 open
- Experience
- Patient Services postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (711 postings).
- Education
- This posting asks for a high school diploma; 745 of the 1,230 open Patient Services jobs (61%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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