Supervisor Patient Care Reps
Roseville, CAJob$37.5–47.63/hrSeen 2 days agoSeen in employer's feed 2 days ago
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At a glance
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Job overview
The Supervisor of Patient Care Representatives leads daily patient access operations, overseeing a team and supporting efficient scheduling and registration. The role focuses on service quality, patient satisfaction, and smooth front-office operations. Candidates need a high school diploma or GED and strong interpersonal, organizational, and customer service skills; experience in outpatient or hospital radiology and related systems is preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Job Summary and Responsibilities
As a Supervisor of Patient Care Representatives, you will provide critical leadership and meticulous oversight, ensuring the delivery of exceptional customer service and efficient patient access operations.
Every day you will expertly manage daily activities, lead and mentor a team of patient care representatives, optimize scheduling and patient registration processes, and meticulously monitor service quality to enhance patient satisfaction and operational flow.
To be successful, you will demonstrate outstanding communication skills, strong leadership capabilities, and a proactive, patient-focused demeanor, contributing significantly to a positive patient experience and efficient front-office operations.
Job Requirements
Required:
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High School Graduate or GED
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Excellent interpersonal, organizational, and customer service skills are essential.
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Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.
Preferred:
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Three (3) years experience in an outpatient radiology setting as a Patient Care Representative or an equivalent amount of experience in a hospital radiology department with lead experience
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Experience with multi-line phones/ACD phones
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Familiarity with an electronic practice management system
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Medical terminology
Where You'll Work
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.
Dignity Health Advanced Imaging, a service of Dignity Health Medical Foundation, provides cutting-edge diagnostic imaging services at 23 locations across Redding, Santa Cruz, Sacramento, Woodland. Our team of 160 staff members work with our specialty trained and board certified radiologists to provide high quality care to our patients. The locations perform more than 175,000 exams annually with the goal of providing top quality imaging, compassionate care, and timely service with a smile.
One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)
Pay Range
$37.50 - $47.63 /hour
We are an equal opportunity/affirmative action employer.
How this job compares
Set against the 903 open Patient Access jobs on Olive Jobs, counted November 14, 2026.
- Pay
- This posting$37.5–47.63/hr
- California median$25–36/hr46 hourly ranges
- US median$19–28/hr375 hourly ranges
This range's midpoint, $42.57/hr, is 40% above the California median midpoint ($30/hr) — in the top quarter of Patient Access hourly ranges in California.
- Openings
- Olive Jobs lists 71 open Patient Access jobs in California and 903 across the US. 4% of them nationwide are listed as remote or flexible.
- Hiring the most in California
- Providence23 open
- Sutter Health7 open
- Cedars-Sinai4 open
- Experience
- Patient Access postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 4 years (648 postings).
- Education
- This posting asks for a high school diploma; 622 of the 903 open Patient Access jobs (69%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 14, 2026. Figures based on too few postings are left out.
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