Sales Manager - Franchise

Job Identification: 230428

Job Category: Sales and Marketing

Job Schedule: Full time

Salary $55,000

Property Name SERENA Hotel Aventura

We are looking for a Sales Manager to join our team and contribute to the hotel's business development, revenue growth, and client relationship management. The successful candidate will be responsible for generating new business opportunities, managing existing accounts, developing client relationships, coordinating group reservations, and supporting the execution of sales strategies to maximize hotel occupancy and revenue. This position requires excellent communication, negotiation, organizational, and customer service skills, along with the ability to manage multiple accounts, meet sales targets, and work collaboratively with hotel leadership and other departments. We are looking for someone who is proactive, professional, results-driven, and detail-oriented. Hilton experience is highly desired.

Responsibilities:

• Identify, prospect, and develop new corporate, group, and leisure business opportunities.

• Maintain and strengthen relationships with existing clients to encourage repeat business and account growth.

• Conduct sales calls, client visits, site inspections, and follow-up activities to generate business.

• Promote the hotel's accommodations, services, and facilities to prospective clients and business partners.

• Prepare proposals, negotiate rates, and coordinate contracts in accordance with hotel policies.

• Manage group reservations, room blocks, group masters, rooming lists, and client requirements.

• Monitor account production, sales activity, and business opportunities to achieve established sales goals.

• Collaborate with the Director of Sales and Revenue Management to support sales strategies and optimize business opportunities.

• Maintain accurate client records, sales reports, contracts, and account information.

• Provide exceptional customer service, promptly addressing client inquiries, concerns, and requests to ensure satisfaction and long-term business relationships.

Benefits:

• Hilton Team Member Travel Program Discounts

• Paid time off (PTO)

• Vision insurance

• Dental Insurance

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.