Enterprise AI Platform Engineer

Enterprise AI Platform Engineer

Position Description

CGI is seeking an experienced Enterprise AI / LLM Support & Optimization Engineer to support and enhance enterprise scale Generative AI platforms in a highly regulated Financial Services environment. This position requires a combination of technical depth, operational support expertise, stakeholder communication skills, and hands on experience with enterprise AI platforms, cloud services, APIs, and reporting tools.

This position is required in one of the following locations: Lafayette, LA, Knoxville, TN, Columbia, SC, Birmingham, AL

Your future duties and responsibilities

This role will focus on the operational support, integration, governance, and optimization of AI solutions including ChatGPT Enterprise, Microsoft Copilot, and related LLM ecosystems deployed across cloud first environments, with strong emphasis on AWS and enterprise security practices. The ideal candidate will work closely with infrastructure, cloud, security, and business teams to ensure stable AI operations, seamless enterprise integrations, effective automation workflows, and measurable business adoption. Responsibilities include troubleshooting platform and connector issues, supporting AI agents and automation initiatives, monitoring usage analytics and operational costs, and driving governance and optimization strategies for enterprise AI platforms.

Required qualifications to be successful in this role

. 5+ years of experience supporting enterprise platforms, AI technologies, cloud environments, or enterprise integrations

. Hands on experience supporting enterprise AI platforms such as ChatGPT Enterprise, Microsoft Copilot, and Copilot Studio

. Strong understanding of enterprise LLM operations, AI governance, and responsible AI practices within regulated environments

. Experience integrating AI platforms with Microsoft 365 tools including Teams, Outlook, SharePoint, and OneDrive

. Familiarity with AWS based environments and cloud infrastructure, including security, IAM, and enterprise connectivity patterns

. Ability to configure and support enterprise connectors, APIs, MCP servers, and custom integrations

. Knowledge of SSO, OAuth, RBAC, identity management, and enterprise security frameworks

. Experience building dashboards and usage analytics using Power BI, Tableau, or similar reporting tools

. Strong troubleshooting and operational support background with enterprise applications and cloud platforms

. Understanding of prompt optimization, token management, API utilization, and AI cost optimization strategies

. Experience supporting AI agents, automation workflows, and productivity solutions across enterprise teams

. Working knowledge of scripting or automation using Python, PowerShell, or JavaScript

. Ability to communicate technical concepts clearly to both technical and business stakeholders

. Experience creating SOPs, knowledge articles, training materials, and executive facing reports

. Strong collaboration skills working across cloud, infrastructure, security, and application support teams

Desired Skillset:

Relevant cloud or AI certifications such as AWS Certified Cloud Practitioner, AWS Solutions Architect, Microsoft AI Engineer Associate, or related certifications are preferred

Educational Requirements:

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field required

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $123,200.00 $156,700.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave .Learning opportunities and tuition assistance . Wellness and Well being programs

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.