Scheduling Specialist - Phlebotomy

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.

• Dental: Delta Dental or reimbursement account for flexible coverage.

• Vision: Affordable plan with national network.

• Pre-Tax Savings: HSA and FSAs for eligible expenses.

• Retirement: Competitive retirement package to secure your future.

Responsibilities

Responsible for developing, finalizing, and posting employee schedules that meet the staffing model needs of the work unit. Acquires and maintains current knowledge of the electronic scheduling system, Workforce Timekeeper (WTK), Microsoft Office and other computer applications. Maintains accurate and complete employee schedules. Troubleshoots and manages scheduling/staffing issues and effectively communicates information to appropriate personnel. Utilizes good customer relations and communication skills in answering the phone and interacting with staff, leadership, and other health care professionals to ensure high customer satisfaction. Demonstrates a positive and professional demeanor. Ability to work well with others, independently as well as in a team. Must possess skills in coping, understanding, organization and prioritization, attention to detail, problem solving, critical thinking and decision making. Assists with training new employees on the electronic scheduling system. Additional projects and duties may be assigned by the leadership team.

*Individuals hired to this position are required to complete 2 years in this position before becoming eligible to transfer to other positions within Mayo Clinic

**Visa sponsorship is not available for this position; Also, this position DOES NOT participate in the F-1 STEM OPT extension program

Qualifications

Candidates must meet one of the following qualification pathways:

• High school diploma or equivalent AND at least two years of customer service or leadership experience; OR

• Associate degree in business or healthcare with either scheduling or leadership experience.

Preferred Qualifications

• Scheduling Specialist experience preferred.

• Familiarity with scheduling systems preferred; experience with UKG is a plus.

• Proficient in Microsoft Office, Excel and Word as well as in keyboarding skills.

A resume needs to be included for your application to be considered.

***Foreign trained lab personnel provide a detailed equivalency High School evaluation to include US equivalent degree at the applicant's expense.

****DLMP employees that have been in their current lab/position less than 2 years must attach early release approval from their supervisor and Non-DLMP internal applicants that have been in their current department/position for less than one year must attach early release approval from the supervisor is required.

Exemption Status

Nonexempt

Compensation Detail

$22.12 - $31.21/hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday through Friday, 2:00pm-10:30pm

Weekend Schedule

No weekends

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (https://www.eeoc.gov/poster) . Mayo Clinic participates in E-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Kjersten Jimison

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.