Supervisor, Campus Behavioral Health Operations and External Relations

Leads Staff Supervision and Team Coordination Recruits, hires, trains, s supervises, coaches, and develops community behavioral health liaisons.Assigns staffing, workloads, schedules, and geographic coverage to optimize outreach activities and service delivery.Monitors staff productivity, engagement, and performance outcomes.Establishes performance expectations, conducts performance discussions, and manages corrective action as needed.Coordinates Daily Behavioral Health Operations Oversees day-to-day outreach strategy and workflows.Ensures timely and consistent outreach activities across school and community sites.Adjusts workflows and staffing based on program demand and priorities.Troubleshoots operational issues and escalates complex concerns.Leads External Partnerships and Stakeholder Engagement Serves as primary point of contact for designated school and community partners.Represents the program at community or academic events.Supports relationship management and communication with district leaders.Participates in stakeholder meetings, outreach events, and program briefings.Facilitates issue resolution and partner feedback collection.Ensures Compliance and Quality Standards Ensuresadherence to HIPAA, FERPA, and organizational compliance requirements.Reinforces documentation, reporting, and workflow standards.Supports audit readiness and addresses minor compliance findings.Escalates risks or compliance concerns to leadership.Monitors Performance, Data, and Reporting Tracks operational metrics, utilization, and outreach outcomes.Reviews data for trends, gaps, and improvement opportunities.Ensures accurate and timely data entry in designated systems.Prepares routine operational and performance reports.Implements Process Improvements Identifies inefficiencies in workflows and proposes improvements.Supports implementation of standardized processes and tools.Incorporates partner and staff feedback into operational enhancements.Assists leadership in piloting new initiatives.Collaborates Cross-FunctionallyCoordinates with clinical, administrative, and IT teams.Aligns outreach operations with broader program goals.Supports internal communication and resource alignment.Marginal or Periodic Functions: Supports onboardingof new staff.Participates in special projects, pilots, or expansion initiatives.Contributes to development of outreach materials and tools.Adheres to internal controls and reporting structure.Performs related duties as required.Other duties as identified by departmentKNOWLEDGE/SKILLS/ABILITIESManaging and Measuring WorkEffectively assigns, monitors, and evaluates work to ensure results are achieved.Defines clear performance expectations and tracks outcomes.Uses metrics to drive accountability and results.Building Effective TeamsCreates strong teams with high morale and shared accountability.Fosters collaboration and trust among team members.Addresses conflict constructively and promptly.Process ManagementDesigns, implements, and improves workflows for efficiency and consistency.Standardizes processes to improve service delivery.Ensures adherence to established workflows.Interpersonal SavvyBuilds productive relationships and navigates complex interpersonal dynamics.Manages sensitive interactions with professionalism.Builds trust with schools, families, and partners.PlanningEffectively scopes and organizes work to meet objectives.Anticipates workload and staffing needs.Prioritizes tasks to meet deadlines.Customer FocusPrioritizes needs of stakeholders and delivers high-quality service.Responds proactively to partner needs.Incorporates feedback into improvements.Organizational AgilityUnderstands and navigates organizational structures and processes.Works effectively across departmentsAdapts to changing healthcare and education environmentsEDUCATION and EXPERIENCEMinimum Qualifications:Bachelors degree in Public Health, Health Administration, Social Work, Education, Psychology, Sociology, or related fieldMinimum 5 years of relevant experience in healthcare, behavioral health, public sector, nonprofit, or school-based programs including 1 year of direct supervisory or team lead experience.Relevant education and experience may be substitutedPreferred Qualifications:Masters degree in Public Health (MPH), Social Work (MSW), Health Administration (MHA), Education, Counseling, Therapy, or related field.Minimum 6 years of progressively responsible program or operations experience.Experience in behavioral health, school-based programs, or population health initiatives.LICENSES, REGISTRATIONS OR CERTIFICATIONSRequired:NonePreferred:Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT)Certified Healthcare Executive (CHE)Project Management Professional (PMP)Salary Range$70,000 + depending on qualificationsSUPERVISION Direct Reports:Behavioral Health Community LiaisonsIndirect Reports:Contracted outreach staff or school-based support personnelScope:Typically supervises 3-4 employeesOversees operational activities across multiple school districts or program regionsResponsible for one primary functional area (operations/outreach) with coordination across clinical and administrative teamsBUDGET RESPONSIBILITYN/ADECISION-MAKING RESPONSIBILITY Independent decision-making:Staff scheduling, assignments, and workload balancingDay-to-day operational adjustmentsRoutine partner coordination and issue resolutionImplementation of approved workflows and processesRequires higher-level approval:Budget changes beyond defined thresholdsProgram expansion or new partnershipsStaffing increases or structural changesMajor process redesign or policy changesRequired MaterialsResume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interestImportantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.