Product Planning Manager

Job Description

We are seeking an experienced Planning Product Manager to support the discovery, feasibility, and definition of new Unified Communications and video experiences. This individual will work closely with customers, partners, engineering, design, program management, product marketing, sales, and support teams to identify customer needs and translate them into clear product requirements, user stories, feature priorities, and roadmap recommendations. The Product Manager will lead moderately complex planning initiatives from early discovery through development readiness, using customer feedback, market research, competitive insights, and product data to guide decisions. This role will also support product roadmap and lifecycle planning, evaluate risks and dependencies, contribute to go-to-market readiness, and help ensure customer and business requirements remain clear throughout the development process.

Skills and Requirements

• 4–7 years of relevant experience in product management, product planning, product development, engineering, or a related field.
• Experience translating customer and business needs into product requirements, user stories, feature priorities, and roadmaps.
• Working knowledge of Agile/Scrum and experience partnering with software, hardware, UX/design, and engineering teams.
• Strong experience leading cross-functional projects or workstreams involving multiple technical and business stakeholders.
• Strong analytical, problem-solving, written communication, and presentation skills.
• Experience with Unified Communications and Collaboration (UC/UCC) or enterprise video and audio solutions.
• Knowledge of APIs, software platforms, video conferencing, or related collaboration technologies.
• Experience taking products or features from discovery and feasibility through development and launch. Bachelor’s or graduate degree in Business, Engineering, Computer Science, Product Management, or a related field.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].