Service Advisor
Multiple U.S. locationsJobSeen 1 day agoSeen in employer's feed 1 day ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
Premier Truck Group is seeking a Service Advisor to support its service department. The role involves assisting customers with service needs, repair orders, quotes, scheduling, and updates, while coordinating with shop supervisors and technicians. A high school diploma or GED and a valid driver’s license are required. Two years of experience in customer service relations, a vehicle environment, and employee supervision is preferred but not mandatory.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Winners Work Here!
Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.
Who is Premier Truck Group?
Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.
Why Join Our Winning Team?
When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
401k Plan with Employer Match
Training
Work-Life Balance
Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!
Service Advisor Responsibilities :
Responsible for greeting customers coming into the service department for all service needs
Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates
Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders
Open Repair Orders and close Repair Orders in times of customer/service overflow
Assist the Shop Supervisor’(s) in the assignment of service technicians to specific service jobs. Monitor job progress and keep customer updated
Assist service technicians in identifying opportunities to Up-Sell
Report all customer complaints to the Service Manager and/or the Assistant Service Manager
Inspect each departing job for quality and cleanliness
Finalizes paperwork upon completion of work and at end of shift
Check all cash schedules daily
Assist Shop Supervisor daily. Serve as relief for all Shop Supervisor vacations, etc.
Promote good housekeeping and safe work practices
Perform all other duties as assigned
Service Advisor Requirements:
Education
A high school diploma or GED is required.
Experience
Minimum of 2 years’ experience in Customer Service Relations, vehicle environment and employee supervision is preferred, but not mandatory.
Licenses or Certificates
A valid driver’s license is required.
IND-SERVICE
Ready to Join?
Apply now to learn more about what Premier Truck Group has to offer!
Premier Truck Group is an equal opportunity employer.
How this job compares
Set against the 585 open Service Advisor jobs on Olive Jobs, counted November 13, 2026.
- Pay
- This postingNot listed
- US median$50–75K/yr267 salary ranges
- US median$19–27/hr87 hourly ranges
- Openings
- Olive Jobs lists 585 open Service Advisor jobs across the US. None of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Camping World177 open
- AutoNation63 open
- Lithia & Driveway49 open
- Experience
- Service Advisor postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 2 years (88 postings).
- Education
- This posting asks for a high school diploma; 198 of the 585 open Service Advisor jobs (34%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 13, 2026. Figures based on too few postings are left out.
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