Dental Schedule Coordinator

Job Summary We are seeking a highly organized and detail-oriented Dental Schedule Coordinator to join our dynamic dental team. In this vital role, you will manage the scheduling of patient appointments, coordinate with clinical staff, and ensure smooth daily operations within the dental practice. Your proactive approach will help optimize patient flow, enhance patient experience, and support the overall efficiency of our clinic. This position offers an exciting opportunity for someone passionate about healthcare administration and delivering exceptional patient service. Responsibilities Schedule and confirm patient appointments using electronic health record (EHR) systems such as Epic, Meditech, or eClinicalWorks, ensuring accuracy and timeliness. Manage appointment changes, cancellations, and rescheduling requests promptly while maintaining clear communication with patients and staff. Coordinate with dental clinicians and administrative staff to optimize daily clinic schedules and reduce wait times. Review medical records, documentation, and care plans to ensure all patient information is accurate and up-to-date prior to appointments. Assist patients with appointment inquiries via phone or in person, providing excellent customer service while adhering to HIPAA confidentiality policies. Maintain organized filing systems for medical records and ensure compliance with health information management standards. Utilize Microsoft Office tools for reporting, scheduling logs, and documentation review to support clinic operations efficiently. Requirements Proven experience in medical office administration or dental clinic scheduling with strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth or similar platforms. Familiarity with medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding for accurate documentation review and billing support. Knowledge of health insurance processes including Medicare and Medicaid guidelines is preferred. Excellent computer skills with proficiency in Microsoft Office applications and electronic health record management. Strong organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail. Exceptional communication skills?bilingual abilities are a plus?and a friendly demeanor to provide outstanding patient service. Prior experience working in a dental clinic or healthcare setting is highly desirable. Understanding of clinical confidentiality policies, HIPAA regulations, and medical terminology to ensure compliance at all times. Demonstrated clerical experience including phone etiquette, data entry (10 key typing), filing, and front desk support. Join our team as a Dental Schedule Coordinator where your dedication will directly contribute to delivering high-quality care while supporting our patients? needs every step of the way!