Tenant Coordinator

The positions hours are Monday through Friday from 8:30 am - 4:30 pm.? The projects can be as short as one day or as long as three months depending on the need of the project.? The projects can be across all of our developments and the projects are usually going to require working with different contractors. Position Summary The New Bedford Housing Authority is seeking an organized Tenant Coordinator to serve as the primary liaison between residents, property management, and construction teams during renovation and modernization projects. This role is responsible for documenting daily construction activities and supporting the successful execution of construction projects. The Tenant Coordinator may be assigned to one or more projects locations and is expected to remain onsite during scheduled construction activities. The position requires frequent interaction with residents, contractors, inspectors, and New Bedford Housing Authority staff. Take and maintain project-related photographs, including before, during, & after construction activities as required. Key Responsibilities ? Serve as the point of contact for residents throughout construction and modernization activities. ? Pick up and distribute construction notices, schedules, project updates, and resident communications when construction work is expected to impact tenant units. ? Assist in coordinating access to occupied/ unoccupied units for contractors, inspectors, and construction personnel. Remain onsite during work activities. ? Key Management. Maintain control and accountability of all keys issued for project-related access. Obtain and return daily keys from onsite/ offsite property office to the buildings and apartments in which work will be performed. ? Maintain regular communication with tenants regarding unit access, temporary relocations, utility interruptions, and project milestones. ? Daily Reporting and Documentation: Maintain and submit detailed daily work activity reports documenting project progress and site conditions. Reports include, at a minimum, the number and classification of on-site personnel, equipment utilized, hours worked, weather conditions and temperature, site visitors, and any project delays or incidents. Promptly report all safety concerns, accidents, property damage, unauthorized site access, and other unusual occurrences to the designated New Bedford Housing Authority representative. Qualifications/ Requirements ? Good interpersonal and communication skills. ? Excellent organizational and time-management skills. ? Frequent interaction with contractors, housing authority staff, and residents in occupied housing communities. ? Ability to stand, walk and climb stairs for extended periods and routinely navigate residential properties and active construction areas. ? Valid driver?s license with an insured, reliable vehicle for local travel between project sites and property offices is required. ? Candidates must possess and maintain a personal smartphone to support communication and report job-related activities. ? Basic computer and email skills are required. Reliable access to email and the internet through a personal smartphone is required. ? Ability to follow written and verbal instruction and accurately complete required documentation of daily reports. The New Bedford Housing Authority is an equal opportunity/affirmative action employer. In accordance with Section 3 of the HUD act of 1968, as amended, opportunity for employment and contracting to the greatest extent feasible shall be given to Section 3 eligible residents and businesses.