Adjuster
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Adjuster handles property and casualty insurance losses and claims. The role examines coverage, investigates claims through interviews and records, assesses property damage and liability, estimates repair or replacement costs, and negotiates settlements. It also maintains case reserves, prepares reports, and may recommend litigation or attend hearings. A bachelor's degree is preferred; an appropriate state adjuster license is required, and the IIA-AIC designation must be obtained within 12 to 18 months.
Skills & qualifications
Skills
Qualifications
Full job description
Telecommuter TN
R80353
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Adjuster
PRIMARY PURPOSE : To handle losses and claims for property and casualty insurers.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
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Examines insurance policies and other records to determine insurance coverage.
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Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim.
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Consults police and hospital records and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
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Estimates cost of repair, replacement, or compensation.
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Prepares report of findings and negotiates settlement with claimant.
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Recommends litigation by legal department when settlement cannot be negotiated.
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Attends litigation hearings.
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Revises case reserves in assigned claims files to cover probable costs.
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Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
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Performs other duties as assigned.
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Supports the organization's quality program(s).
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Travels as required.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred. Obtain IIA-AIC designation within 12 to 18 months. Appropriate state adjuster license is required.
Experience
None.
Skills & Knowledge
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Strong oral and written communication, including presentation skills
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PC literate, including Microsoft Office products
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Demonstrated commitment to timely reporting
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Strong customer service skills
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Strong interpersonal skills
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Attention to detail and accuracy
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Good time management and organizational skills
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Ability to work independently or in a team environment
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Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical :
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Must be able to stand and/or walk for long periods of time.
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Must be able to kneel, squat or bend.
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Must be able to work outdoors in hot and/or cold weather conditions.
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Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
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Be able to lift/carry up to 50 pounds
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Be able to push/pull up to 100 pounds
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Be able to drive up to 4 hours per day.
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Must have continual use of manual dexterity.
Auditory/Visual : Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com
How this job compares
Set against the 1,131 open Claims Adjuster jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This postingNot listed
- US median$72–98K/yr956 salary ranges
- US median$20–30/hr40 hourly ranges
- Openings
- Olive Jobs lists 11 open Claims Adjuster jobs in Tennessee and 1,131 across the US. 20% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Sedgwick (this employer)417 open
- The Hartford224 open
- Travelers Insurance Company134 open
- Experience
- Claims Adjuster postings that state a minimum ask for 4 years of experience at the median; the middle half ask for 2 to 5 years (1,046 postings).
- Education
- 70 of the 1,131 open Claims Adjuster jobs (6%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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