Systems Engineering Field Tech Support Sr - E3

Standard Job Description

Provides a level of postsales support and service to customer sites and remote sites at a high-tech level that cannot be rendered by the basic level of field hardware and systems software service. Employee is usually introduced to the customer site when the nature of equipment service required is beyond the skill level possessed by the basic field/customer service engineer.

This is a CH-53 Air Vehicle Field Service Representative (FSR) position based aboard Joint Base McGuire-Dix-Lakehurst, New Jersey. The FSR will be responsible for providing Organizational and Intermediate level airframe, powerplant, and electrical systems support on the CH-53 platform for the US Marine Corps.

The FSR shall Provide on-the-job training in the areas of maintenance and operation techniques relevant to the repair of the above mentioned aircraft and equipment, including associated test equipment, with special attention given to adjustment, calibration, trouble-shooting, bench check routine maintenance, and inspection methods.

Provide guidance and instruction in the use of associated special tools and test equipment. Provide assistance in identifying areas where additional training may be required. Emphasize safety precautions. Demonstrate "best method" for the installation of modifications and retrofit kits. Render technical guidance to resolve difficult and unusual maintenance problems. Provide an analysis of maintenance program and recommendations that may be beneficial.

Serve as a liaison to Sikorsky Rotary and Mission Systems (RMS) for the exchange of information relative to the maintenance of the aircraft including notification of urgent maintenance difficulties and/or material requirements to ensure rapid response to operator readiness requirements.

Submit written reports to Sikorsky RMS management on a weekly and monthly basis, in summary format, on the technical activity experienced at customer locations.

Maintain full awareness of professional rules customs associated with US Marine Corp operations.

Review all technical report for accuracy and submit to program and management.

Ensure Site expenses are submitted on time, are accurate and complete.

Provide administrative training to assigned personnel.

Mentor assigned personnel

Basic Qualifications

Candidate must have a minimum of 5 years mechanical experience maintaining Sikorsky CH-53 aircraft.

Candidate must have extensive mechanical and electrical experience maintaining Sikorsky CH-53 aircraft.

Candidate must be willing to provide On Call support 24/7.

Candidate must be capable of obtaining/maintaining a valid U.S. passport.

Candidate must possess and be capable of maintaining a Secret Level security clearance.

Candidate must be willing to travel in support of customer requirements. US Citizenship is required.

Desired Skills

FAA Airframe and Powerplant (A&P) certification

Federal Communication Commission (FCC) certification

Bachelor of Science in engineering related field

US Navy/USMC Master Training Specialist certification

US Military Quality/Production Control experience.

Interview Questions

Be accountable: Share an example of a time when you knew that a process or operation was being done poorly.

Communication: Tell me about a specific experience of yours that illustrates your ability to influence another person verbally. For instance were you able to change an attitude, sell an idea or persuade that person to see things your way.

Create an inclusive environment: Tell me about a time you adapted your style in order to work effectively with those whose work styles were different from yours.

Customer Orientation: Give an example of a time you initiated contact with a customer you had no previous contact with? What methods did you find effective or ineffective?

Pay Information

Full-Time Salary Range: $81500.00 - $151300.00

At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.

The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.

Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.

• Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.

• For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.

Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.