Quality Advancement Investigator

Overview

Completes 624/625 investigations. To support and promote the mission, vision and values of Heritage Christian Services, Inc.

Pay for this position: $26.92 / hr - $29.80 / hr

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting

Responsibilities

• Completes assigned 624/625 investigations, with attention to regulatory timeframes and responsibilities, and all related processes.

• Participate in OPWDD investigator training and outside vendor training to become a certified investigator. Becoming a certified investigator takes approximately 6 mos-1 year, minimum.

• Participate in continuing education/training surrounding investigations and investigatory processes.

• Ability to implement and manage multiple, simultaneous investigations.

• Compliance with agency policies and procedures and NYS OPWDD rules and regulations.

• Provide staff education and training related to incident reporting and abuse.

• Monitoring and oversight of unusual occurrences, and unusual med situations, as assigned.

• Responsible for trend reports, minimally semi-annually. for assigned sites relative to unusual occurrences and unusual med situations.

• Participate in administrative supervised evacuation drills at programs, as assigned.

Qualifications

• Minimum of one-year experience supporting individuals with developmental disabilities.

• Four-year degree within a human service related field preferred.

• Experience/certification as an OPWDD investigator (or ability to become certified)

• Experience and knowledge of OPWDD regulations preferred.

• Must be flexible to work evenings and weekends when necessary.

• Must have strong interpersonal skills, excellent organization, written and verbal skills.

• Must demonstrate the ability to manage multiple details/tasks.

• Valid driver’s license that is in compliance with Heritage Christian Services’ motor vehicle record standards, and reliable transportation to and from work.

Our Commitment to Equity and Justice

We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.

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Job LocationsUS-NY-Rochester and surrounding areas

Job ID 2026-12859

Category Administrative