Print Production Level 3

Job Title: Print Production Level 3

Location: Middletown, PA

Job Type: Hourly Consultant

Hours: Monday to Friday, 8:00 AM to 5:00 PM

Pay: $19.00/hour

Essential Functions:

• Operate digital, color, high-volume printing, copying, finishing, folding, and inserting equipment.

• Receive, review, electronically log, schedule, estimate, and track customer production jobs.

• Prepare, inspect, and optimize files for print quality, including fonts, image resolution, and registration.

• Perform quality inspections before, during, and after production runs to ensure customer requirements are met.

• Operate standard finishing equipment, including paper cutters, laminators, and hole punchers.

• Sort, scan, index, convert, and distribute hardcopy and electronic documents.

• Integrate variable data files into print formats using established templates and perform basic document design and file management.

• Maintain production files, backups, job records, reporting logs, and billing information.

• Operate, clean, and perform routine maintenance on office and production equipment.

• Troubleshoot equipment and production issues, contact service personnel, and coordinate third-party vendor support as needed.

• Apply asset tags, update databases, track equipment moves and changes, collect meter readings, and coordinate office equipment supplies and services.

• Process and distribute incoming and outgoing faxes, maintain billing logs, and complete basic forms and data entry.

• Provide basic equipment training to customer end-users and assist with coaching and mentoring coworkers as needed.

• Lift and move materials and equipment weighing up to 50 pounds.

• Follow established procedures and develop work processes or templates when needed to improve production efficiency.

Skills:

• Proficiency with computers, including file management, data entry, email, networked devices, printers, and internet applications.

• Intermediate Microsoft Office skills, including Word, Excel, and PowerPoint; ability to create spreadsheets, use formulas, sort and filter data, create graphs, and import or export information.

• Ability to move data between applications, embed files, and send documents to configured printers.

• Basic math skills, including multiplication, division, and percentages.

• Strong attention to detail, problem-solving skills, and commitment to quality.

• Professional communication, customer service, and interpersonal skills.

• Ability to manage routine tasks, prioritize production requirements, and meet deadlines.

• Ability to coach and mentor coworkers and work effectively with customers and team members.

Experience:

• Minimum of one year of experience in a customer service environment.

• Experience with print production, digital printing, office equipment, document processing, or finishing equipment is beneficial.

• Post-high-school technology training or equivalent technical experience is required.

Education:

• High school diploma or equivalent required.

• Post-high-school technology training or experience required.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based

recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com .

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.