Eye Care Director

Requisition ID:930572Store #:130125 Pearle EyeCare - Field USPosition:Full-TimeTotal Rewards:Benefits/Incentive InformationAt every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people focused looking for exciting opportunities in eye care or retail.Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION The Brand Eye Care Director provides support to sublease OD to grow practice through increase of eye exams. The ECD leads the delivery of a great eye care experience and continual exam growth through consistent and effective communication of the Brand Value Proposition and by supporting the implementation and execution of the Pearle Vision Patient Journey. Works with OD Recruiters and field team to source, attract and retain high performing doctors, ultimately responsible for ensuring adequate eye care availability to meet patient demand. MAJOR DUTIES AND RESPONSIBILITIES * Responsible to increase exam count, patient retention and OD NPS; accomplished by coaching and influencing OD's and their teams to deliver the patient journey and coaching and developing Regional Managers to do the same * Partner with Zone/Territory Leader to ensure all Regional and Store Managers are engaged in collaborating and building relationships with their OD's to impact the overall business results of increased exams, retention and OD NPS * Responsible to partner with EC Recruiting, to ensure appropriate focus given so there are no stores without a sublease doctor covering the location, and no dark days that require coverage to serve needs of the patients * Responsible for the correct levels of day to day utilization to ensure the patients are able to be seen when convenient to them * Responsible to ensure that all on-boarding activities have been completed by respective teams accountable * Responsible to ensure alignment with ZVPs/TVPs, measuring and developing Regional Managers on result gaps within the OD business KPI's and collaborate to build action plans to increase performance of the location * Support, deploy & execute brand and eye care initiatives, ensuring there is zero variance in execution and experience by the patient * Establish effective relationships & collaborations with other departments (Eye Care COE, Marketing, Fleet, Legal, Finance, etc.) to address key business issues & opportunities * Maintain knowledge of state regulatory requirements for optometric practice. Stay abreast of any pending rule changes or legislation, and partner with Luxottica Retail's legal and regulatory services department accordingly * Ensure that all stores/doctors are in compliance with company, HIPAA, PIPEDA, and other privacy policies * Keep track of upcoming lease renewals and ensure the timely completion and submission of all necessary forms/documents related to changes in lease terms * Ensure timely completion and submission of all EyeMed, Medicare, and managed care credentialing materials. * Ensure sublease doctors are aware of MVC plans in their area and encourage participation BASIC QUALIFICATIONS * BA/BS in business, health care or related field * 10+ years of multi-unit responsibility for physician or optometric practice management, Franchising, subleasing/contracting responsibility for optical company, ophthalmology group, practice-management company or similar experience * Key competencies: Business Acumen, Networking & Attracting Top Talent, Str