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Goodwill of Greater Cleveland and East Central Ohi logo

New Philadelphia - Retail Thrift Store Assistant Manager

Goodwill of Greater Cleveland and East Central Ohi

New Philadelphia, OHFull-time$18.5/hrSeen 6 days agoSeen in employer's feed 6 days ago

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At a glance

Compensation
$18.5/hr
Location
New Philadelphia, OH
Schedule
Full-time
Work Authorization
Not specified

Olive focuses on jobs in the United States, including remote roles you can work from there.

Requirements

Credentials this posting asks for.

First Aid And CPR Certification, required

Job overview

The Assistant Manager helps lead Goodwill’s New Philadelphia store by supporting day-to-day operations, staff supervision, donated-goods processing, and community engagement. The role works with the Store Manager on hiring and team development, manages cash and employee records, and reviews retail performance. The posting offers $18.50 per hour, full-time employment, and lists benefits including paid time off, insurance, retirement matching, and bonus incentives.

Skills & qualifications

RequiredNice to have

Skills

Retail Sales, nice to haveInterpersonal Skills, nice to haveCommunication, nice to haveOrganization, nice to haveTime Management, nice to haveJudgment, nice to haveProblem Solving, nice to haveMerchandise Knowledge, nice to haveColor Identification, nice to haveComputer Skills, nice to have

Qualifications

2+ Years Management Experience or 6+ Months Goodwill Team Leader, nice to haveFirst Aid and CPR Certification, requiredHigh School Diploma or GED, nice to haveValid Driver’s License, nice to haveAuto Insurance, nice to haveNight, Weekend, and Holiday Availability, requiredBackground Check, nice to have

Benefits

Paid Time Off
401(k) Match
Medical Insurance
Dental Insurance
Vision Insurance

Full job description

260 Bluebell Drive Southwest, New Philadelphia, OH, United States | Retail | Base + Bonus | 18.50 per hour | Full Time

| Bonus Incentives, Paid Time Off, Paid Holidays, Health, Dental, Vision, Voluntary Term Life, Short-Term and Long-Term Disability, Retirement with Company Match, Employee Discount, Daily Pay

Assistant Manager: Goodwill Industries of Greater Cleveland & East Central Ohio

Location: New Philadelphia, OH | Pay: $18.50 | Type: Hourly, Full-Time

About the JobJoin us in making a meaningful impact in New Philadelphia, Ohio! Help lead a Goodwill store. As an assistant store manager, you'll help the store manager run the store day-to-day. You'll also build the store's reputation as a community partner. At Goodwill, we are committed to serving our community by delivering high-quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.

Responsibilities

  • Run daily store operations and schedule staff. Supervise the collection, processing, and pricing of donated goods. Run the store in the Store Manager's absence.

  • Work with the Store Manager to recruit, coach, and evaluate team members, and keep HR paperwork on time

  • Approve time worked and manage employee attendance in agency software

  • Manage cash operations, including daily counts and over/short reconciliation, and handle customer disputes and exchanges

  • Supervise backroom warehouse management and planning

  • Lead your team in following safety, retail, and security policies and CARF standards

  • Handle day-to-day employee relations and partner with HR when needed

  • Review retail reports to evaluate performance and drive growth

  • Lead production goals and lead your team in the "You Changed a Life" campaign

  • Build a positive, team-focused work culture

Qualifications

  • Two-plus years of management experience, or at least six months as a Goodwill team leader

  • Retail sales experience or demonstrated potential for management

  • Strong interpersonal, communication, organization, and time management skills

  • Good judgment and problem-solving skills

  • Knowledge of merchandise such as name brands, antiques, vintage, and collectibles

  • Ability to identify different shades and tones of color

  • Experience with computers

  • First aid and CPR certification required (can get certified after hire)

  • High school diploma or GED

  • A valid driver's license and auto insurance

  • Ability to work nights, weekends, and some holidays is a must

Benefits

  • Bonus incentive plan

  • Daily Pay

  • Generous paid time off

  • Retirement planning with company match

  • Employee Assistance Program

  • Employee discount

Employees who work full-time are also eligible for:

  • Medical, dental, & vision benefits at a fraction of the premium cost

  • Short-term and long-term disability insurance at no cost

  • Life insurance at no cost

  • Paid holidays

To apply: Visit our website (getagoodwilljob.com (https://goodwillgoodskills.applicantpro.com/pages/jobsbylocationandcategory/) ) to apply!

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.

How this job compares

Set against the 5,433 open Store Operations jobs on Olive Jobs, counted November 13, 2026.

Pay
  • This posting$18.5/hr
  • Ohio median$18–23/hr153 hourly ranges
  • US median$18–23/hr3,652 hourly ranges

This rate, $18.50/hr, is 8% below the Ohio median midpoint ($20/hr) — in the middle half of Store Operations hourly ranges in Ohio.

Openings
Olive Jobs lists 246 open Store Operations jobs in Ohio and 5,433 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in Ohio
Experience
Store Operations postings that state a minimum ask for 1 year of experience at the median (3,368 postings).
Education
This posting asks for a high school diploma; 1,766 of the 5,433 open Store Operations jobs (33%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on November 13, 2026. Figures based on too few postings are left out.

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