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Customer Service Pharmacy Technician

Specialty Rx, Inc.

Sunrise, FLFull-timeSeen 3w agoSeen in employer's feed 1w ago

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At a glance

Compensation
No compensation found
Location
Sunrise, FL
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Active FL Board Of Pharmacy, Pharmacy Technician License

Job overview

Specialty Rx, Inc. seeks a Customer Service Pharmacy Technician to deliver top‑quality service through phone support, order processing, and complaint resolution. The role embodies the CARE culture by handling data entry tasks, clarifying orders, and ensuring timely communication with clients while adhering to pharmacy standards and regulations.

Skills & qualifications

RequiredNice to have

Skills

Knowledge of Brand Name and Generic MedicationsStrong Attention to Detail and Organizational SkillsModerate to Advanced Computer SkillsGreat Telephone EtiquetteFrameworks / ECM KnowledgeLTC Pharmacy Experience

Qualifications

Active FL Board of Pharmacy, Pharmacy Technician LicenseHigh School Diploma or EquivalentPrevious Experience in PharmacyLTC Pharmacy ExperienceFrameworks / ECM Knowledge

Full job description

Customer Service Pharmacy Technician

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  • Location 15461 SW 12th St Suite 108, Sunrise, FL, 33326, United States

  • Job Category #customerservice

  • Industry #pharmacytechnician

  • Employee Type Full Time

  • Required Degree High school

Contact information

Description

At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service

Responsibilities:

  • Perform duties assigned by the Data Entry Manager

  • Answer phones and respond to orders, re-orders and general customer inquiries

  • Handle and resolve client complaints and inquiries in a timely manner

  • Triage incoming faxes by facility/department and in accordance with cutoff times.

  • Clarify orders as needed

Qualifications:

  • Active FL Board of Pharmacy, Pharmacy Technician Licensed required

  • Previous experience in pharmacy

  • LTC pharmacy experience preferred

  • Knowledge of brand name and generic medications

  • Strong attention to detail and organizational skills

  • Moderate to advanced computer skills required

  • Great telephone etiquette a must

  • Frameworks / ECM knowledge a plus

  • High school diploma or equivalent

Shift:

  • 2:30pm-11:00pm with rotating weekends and holidays.

  • Onsite

Company Benefits:

  • We offer a competitive salary and benefit package

EEO Statement, SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.

EO/Minorities/Females/Disabled/Veterans

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