Training Delivery Specialist III

We are so glad you are interested in joining Sutter Health!

Organization: SHSO-Sutter Health System Office-Valley Position Overview:

• Epic Principal Trainer Certified preferred. If not, must complete certification in the first 6 months.

Could be an internal person. Designs, develops, validates, modifies and maintains training content, lesson plans and activities, manuals, self-study modules and supportive learning tools utilized in training classes by partnering with subject matter experts and identifying target audience training needs. Prepares and delivers online or classroom presentations, demonstrations, train-the-trainer and end-user classes on a variety of topics and technical application systems, and provides special training courses as needed. Designs and maintains the master patient build within the training environment in order to properly support training. Troubleshoots all training environment issues across Sutter Health and its regional affiliates. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma

Bachelor's in Computer Science, Learning Design, Education, Healthcare Management or other related field

TYPICAL EXPERIENCE:

5 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

Expert application of adult learning concepts and interpersonal skills while presenting to effectively manage class and guide end users to understanding.

Knowledge of healthcare workflows and healthcare application systems.

Effective and polished presentation skills, and training delivery skills; ability to prioritize focus on topics based on audience level and time allotted.

Exceptional communication skills, both oral and written.

Use basic English words and phrases to effectively and clearly organize and communicate thoughts, ideas and technical details in a concise manner easily understood by all audiences.

Make presentations to persuade others to accept a specific opinion or action, or to provide information and instruction.

Encourage individuals either in a one-to-one or small group situation in order to establish rapport and gain the trust of others or to listen perceptively and convey awareness.

Establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations.

Foster a stimulating and accepting learning environment resulting in leading others to solve complex problems.

Analyze information, problems, situations, practices, or procedures in order to identify patterns, tendencies, and relationships resulting in the formulation of logical and objective conclusions.

Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner.

Focus on customer service that informs all actions and decisions.

Expert application of adult learning concepts and interpersonal skills designed to effectively manage classes and guide end-users to a formidable understanding of the subject matter.

Proficient in Microsoft Office Suite, Word and Excel.

Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $46.65 to $69.98 / hour The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.