Chief of Staff

Build the engine of economic ambition at Mandl. Commercial insurance is the quiet force that lets ambition outrun risk, but the outdated and generic system it’s built on is failing our modern economy.

Mandl is an AI company fixing that by rebuilding the engine of commercial insurance from the inside out. In doing so, we’re advancing economic ambition and abundance.

Our roots are in building successful solutions to enormous, unglamorous problems that affect the macroeconomy. Before founding Mandl, our CEO Rushil Goel built Samsara’s (NYSE: IOT) fleet business to more than $500 million in revenue. He then founded Nirvana, a Mandl company, with one of the country’s top actuarial scientists, which has now grown to more than $300 million in run-rate premium with top-tier loss ratios. Vega, our AI-native claims administrator, already resolves claims four times faster than the industry standard. And Cooper, the AI operations platform we built on first principles for the insurance industry, turns 12 to 15 hours of broker work into about ten minutes.

At Mandl, we hire builders who want to create that same kind of impact and scale. If that sounds like you, we’d love to talk. Mandl is backed by General Catalyst, Lightspeed Venture Partners, Valor Equity Partners and others, with $300M+ raised. We’re headquartered in San Francisco.

The Role As Chief of Staff, you’d sit at the center of the business and work directly with our CEO on the most strategic initiatives across the company. You’d scale how we operate, solve the most critical problems and define new avenues for growth, especially where ownership is unclear. This is NOT a coordination role. We’re looking for someone who can operate in ambiguous and demanding environments, holds extremely high standards and has the ability to move from board-level strategy to execution detail without compromise. For the right person who wants to build, this is the perfect accelerant to owning your own P&L, ideally within Mandl as we continue to expand or even beyond. Success here isn’t being in this role forever - it’s the opportunity to start something with the CEO’s full backing.

What You’ll Do

• Drive clarity around critical decisions, separate signal from noise and follow-through until they become outcomes

• Own high-priority projects and cross-functional initiatives that don’t have a natural home yet

• Scale our operating rhythms with a high bar for impact - business reviews, off-sites, planning and more

• Proactively identify and solve bottlenecks across the company

• Run board and investor prep, and help shape how we tell our story externally

Who We're Looking For

• 5+ years experience in high-ownership roles: we’re not wedded to a specific pedigree, we want smart generalists from the likes of consulting, finance, product, business operations, military, founder/CEO office, etc. Most important is to have operating experience in fast-moving environments

• Previous founding experience strongly preferred, even if it didn’t work

• Strategic and analytical thinker

• Strong written and verbal communication skills

• Bias-to-action and self-driven: you move fast and build things yourself with an AI-native mindset

• Thrive in high-growth environments with limited direction

• Very high judgment and maturity with sensitive, high-stakes information

• High agency, low ego: you’re willing to do whatever the company needs

• Executive presence and influence: you can push back, when necessary, on experienced leaders

Benefits

• Competitive salary & equity

• Medical, dental & vision insurance (100% employer paid)

• 401k with up to 4% company match

• Unlimited PTO

• Wellness reimbursement

We set our salary ranges using compensation data from companies similar to our stage and size. For this role, the estimated total cash for this position is $200,000- $400,000. The actual total cash salary will vary depending on multiple factors unique to each candidate, including location, job-related knowledge, transferable skills, work experience and our assessment of your level during the interview process. Mandl offers equity for all full-time employees, which is not included in the range listed above and will have an impact on your overall compensation. Mandl is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Mandl considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.