Senior Executive Assistant to the CEO and Chief of Staff

Key Responsibilities:

• Handle sensitive and confidential information with the highest level of professionalism and discretion.

• Manage complex executive calendars, scheduling priorities, and executive logistics.

• Coordinate meetings, leadership events, domestic and international travel arrangements, and related activities, including time-sensitive itinerary changes.

• Manage executive expense reporting and reconciliation accurately and on time.

• Serve as a professional and welcoming point of contact for internal and external stakeholders, exercising judgment when managing access and inquiries.

• Prepare, edit, and format correspondence, presentations, reports, meeting materials, and executive communications.

• Prioritize incoming communications, ensure timely follow-up, and independently resolve issues when appropriate.

• Support special projects and strategic initiatives for the Office of the CEO.

• Partner with the Chief of Staff and collaborate with the executive administrative team to ensure seamless coordination, coverage, and execution of business priorities.

• Anticipate needs, identify potential issues, and proactively implement solutions.

Qualifications:

• Experience supporting senior executives in a complex corporate or comparable professional environment; C-suite support experience preferred.

• Outstanding organizational skills and attention to detail.

• Demonstrated ability to manage multiple priorities with accuracy and urgency.

• Exceptional written, verbal, and interpersonal communication skills.

• Strong judgment, professionalism, and ability to handle confidential information.

• Advanced proficiency with Microsoft 365 and collaboration technologies; familiarity with travel and expense platforms.

• Ability and willingness to learn and appropriately leverage new digital and AI-enabled productivity tools.

• Experience in financial services or another complex or regulated industry is helpful but not required.

Success Factors:

The successful candidate will demonstrate:

• Strong executive presence and professionalism.

• A positive, service-oriented, and team-first mindset.

• Sound judgment and discretion.

• Excellent relationship-building skills.

• Responsiveness, adaptability, and follow-through.

• A proactive approach and ability to anticipate needs.

• High standards for quality, accuracy, and accountability.

• Grace and composure under pressure.

Experience and Education:

• High School diploma and (10) ten plus years’ experience in providing secretarial and administrative support to executives at a vice president/department head level.

or

• An equivalent combination of education, training, or experience.