IT Manager II (Enterprise Data Integration)

GENERAL PURPOSE

This role is responsible for planning, managing, and supporting the organization's enterprise middleware technologies, including MuleSoft, ETL tools, MFT, message brokers, and various integration platforms. This critical position will lead the evolution of our middleware ecosystem to support large scale strategic initiatives, while ensuring the long-term stability, scalability, and resilience of our integration landscape.

ESSENTIAL FUNCTIONS

• Develop a high performing team. Coach and develop the team to maximize performance and value addition to the company while maintaining high morale. Cultivate a mindset of process improvement and efficiency at all levels.

• Plan, manage, and support the enterprise middleware technologies, including MuleSoft, ETL tools, MFT, message brokers, B2B applications.

• Lead and develop a team of middleware developers and support engineers to successfully deliver large and complex integration projects.

• Provide Level 3 (L3) escalation support for production systems, including related enhancements. Ensure adherence to proper testing practices, documentation standards, and change management procedures

• Drive architecture and design improvements while continuously enhancing integration processes, tools, and operational efficiencies

• Partner with application leads on major initiatives, representing the integration team and performing technical analysis, internal consulting, and design reviews.

• Demonstrate strong attention to detail and a commitment to data accuracy and integrity.

• Prepare regular status reports, dashboards, and metrics related to integration activities. Present middleware and integration updates to leadership, effectively communicating risks, progress, and key decisions.

ESSENTIAL FUNCTIONS (cont.)

COMPETENCIES

Building Effective Teams

Developing Talent

Collaboration

Leading by Example

Communicates Effectively

Ensures Accountability & Execution

Manages Conflict

Business Acumen

Plans, Aligns & Prioritizes

Organizational Agility

Drives Results

Dealing with Ambiguity

Technical Competence and Expertise

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• Minimum 8-10 years of overall IT experience, including at least 5 years leading middleware and/or application development teams.

• 5+ years of hands-on experience with major middleware platforms, API deployment, and middleware platform engineering and maintenance.

• Proven project management experience, with the ability to lead complex integration initiatives.

• Demonstrated ability to manage distributed teams across multiple time zones

• Strong ability to anticipate and navigate critical situations, negotiate solutions, and resolve conflicts effectively.

• Deep understanding of object‑oriented principles, middleware technologies, integration patterns, and current industry trends.

• Experience with message brokers and application servers such as WebLogic, Apache, and related technologies.

• Strong technical competency with the ability to oversee internal developers, analysts, consultants, and external vendor resources.

• Excellent communication skills - must have strong writing skills to convey key messages to senior leaders. This includes the results and implications of analysis in both verbal and written (PowerPoint) forms.

EDUCATION / CERTIFICATIONS

• Bachelor’s degree in information systems, Computer Science, or a related technical field—or equivalent work experience.

PHYSICAL REQUIREMENTS

Job requires ability to work in an office environment, primarily on a computer

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc

Consistent timeliness and regular attendance

Vision requirements: Ability to see information in print and/or electronically

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback

However, this role can perform duties effectively using a combination of in-office and remote work

SUPERVISORY RESPONSIBILITIES

Engineer II