IT Student Associate, College of Natural Sciences
Austin, TXJobSeen 6 days agoSeen in employer's feed 6 days ago
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At a glance
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Job overview
The IT Student Associate supports IT operations for the College of Natural Sciences by triaging ServiceNow requests, providing customer service, transporting equipment between campus buildings, and assisting with technical tasks and ongoing support projects. The role also contributes to process improvements and helps with office administration and communications.
Skills & qualifications
Skills
Full job description
Use the ServiceNow ticketing system to triage incoming requests and assign them appropriately.Provide prompt, courteous, and effective customer service.Transport equipment (computers, printers, phones) between CNS buildings on the UT Main Campus.Perform technical tasks including hardware setup, password resets, network patching, and software updates.Support ongoing projects in CNS IT Support, Inventory, and Security.Collaborate on developing and improving technical processes as well as new procedures and improvement of existing processes.Assist with office administrative duties and communications.Other related responsibilities and functions as assigned.
How this job compares
Set against the 2,795 open IT Support jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This postingNot listed
- Texas median$68–99K/yr36 salary ranges
- Texas median$27–38/hr53 hourly ranges
- Openings
- Olive Jobs lists 199 open IT Support jobs in Texas and 2,795 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- UNIVERSITY OF TEXAS AT AUSTIN (this employer)33 open
- Amazon22 open
- CGS Federal7 open
- Experience
- IT Support postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 4 years (1,971 postings).
- Education
- 527 of the 2,795 open IT Support jobs (19%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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