Desktop Support Specialist
Austin, TXJobSeen 6 days agoSeen in employer's feed 6 days ago
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At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
The Desktop Support Specialist provides end-user support and IT services to faculty and staff. The role maintains workstation performance by installing, monitoring, diagnosing, repairing, maintaining, and upgrading desktop hardware, software, and peripherals. It also supports mainstream applications, coordinates customer needs with central IT services, manages hardware inventory and life-cycle processes, and tracks requests in ServiceNow.
Skills & qualifications
Skills
Full job description
Provide end-user support and IT services by installing, monitoring, diagnosing, repairing, maintaining, and upgrading desktop hardware, software, and peripheral equipment to ensure optimal workstation performance.Provide customer-focused desktop support for faculty and staff using strong interpersonal and customer service skills. Coordinate customer needs with existing central IT service offerings.Support mainstream software applications, including Office. Maintain inventory, manage life cycle processes, develop hardware specifications, and administrative tasks as needed. Record and track support requests using ServiceNow.
How this job compares
Set against the 2,795 open IT Support jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This postingNot listed
- Texas median$68–99K/yr36 salary ranges
- Texas median$27–38/hr53 hourly ranges
- Openings
- Olive Jobs lists 199 open IT Support jobs in Texas and 2,795 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- UNIVERSITY OF TEXAS AT AUSTIN (this employer)33 open
- Amazon22 open
- CGS Federal7 open
- Experience
- IT Support postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 4 years (1,971 postings).
- Education
- 527 of the 2,795 open IT Support jobs (19%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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