Network Operations Engineer

Why WWT?

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Government Services Team and why join?

What will you be doing?

The Network Operations Engineer monitors, maintains, troubleshoots and optimizes LAN, WAN, SD-WAN, wireless, data center and cloud networks supporting other public sector customers, including federal, state and local government and education. The role ensures high availability, security and compliance with government standards across mission-critical environments.

RESPONSIBILITIES:

• Cisco router/switch configuration and management.

• Technical troubleshooting related to networking.

• Network operations activities as directed by the customer.

• SolarWinds management and administration.

• Understanding and configuration of Operating Systems, DNS, and DHCP.

• Support of basic LAN / WAN / WLAN Architecture & network design.

• Attend biweekly 1:1 meetings, complete status reports weekly and perform weekly time reporting responsibilities.

• Onsite/Remote support as needed requested.

• Support customer facing questions, issues, or concerns.

QUALIFICATIONS:

• 4+ years’ experience working for a large transit authority.

• 4 + years’ experience CMDB and Route Switch support.

• Understanding of primary network protocols.

• Complex troubleshooting and problem-solving skills.

• Understanding of Cloud Networking concepts.

Want to learn more about WWT Public Sector? Check us out on our platform: Public Sector - Overview - WWT

Preferred locations: NY, NJ

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $105,000.00 to $120,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email [email protected].

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.