Manager - Technical Training

Experience Required

7 years

Minimum Education Required

Bachelor's Degree

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

ESSENTIAL JOB FUNCTION

Safety and Regulatory Compliance

Support enterprise-wide safety training programs for field and operational employees.

Strong knowledge of and the ability to ensure compliance with OSHA, DOT, EPA, Kentucky Division of Water requirements, and utility safety policies.

Collaborate with the EHS Department to develop safety curriculum and training program related to

Excavation and trench safety

Confined space entry

Lockout/tagout

Traffic control and work zone safety

PPE requirements

Hazard communication

Silica exposure

Electrical safety

Emergency response operations

Compliance of standard specifications and drawings

Partner with supervisors and Environmental Health and Safety to identify training deficiencies and implement corrective actions following incidents, near misses, and safety observations.

Maintain all training documentation required for audits, inspections, and regulatory reviews.

Coordinate with Learning & Development department to develop curriculum, training materials, assessments as well as tracking of training records and documentation in HCM.

Utility Equipment Training and Certification

Develop, administer, and maintain qualification and certification programs for employees.

Coordinate classroom, field, and hands-on operator training.

Establish operator certification standards and periodic recertification requirements.

Oversee training for equipment including:

Excavators

Backhoes

Skid Steers

Wheel Loaders

Forklifts

Dump Trucks

Vacuum Excavation Trucks

Crane and Hoisting Equipment

Concrete Equipment

Service Trucks

Large Meter Installation Equipment

Specialized Utility Construction Equipment

Probational Field Technicians

Field Technician 1 & 2

All Classified Positions in MDOL & Metering

Ensure qualification records are maintained and readily available for operational, regulatory and payroll needs.

Operations Training and Program Development

Develop structured training pathways for:

Work with subject matter experts to identify and document standard operating procedures, job instruction and best practices.

Execute training needs Analysis, Design, Development, Implementation and Evaluation to meet the learning objectives and solve learning gaps of critical utility functions

Develop job instruction, training materials and assessments for critical utility functions including but not limited to:

Main installation and repair

Service line installation and renewal

Valve maintenance and replacement

Hydrant maintenance

Meter installation and testing

Utility locating

Restoration practices

Customer service field activities

LW Standard Specifications

LW Service Rules and Regulations

Support and manage technician progression, and succession planning initiatives.

Leadership and Program Administration

Develop annual training documents, plans, goals, and budgets.

Ability to cross collaborate with various departments and levels of the organization.

Coordinate and update learning management system, certification, and training records in the HCM system.

Develop, track and report training effectiveness and compliance metrics.

Evaluate emerging training technologies and delivery methods.

Provide regular reports to executive leadership on workforce readiness, compliance, safety performance, and training outcomes.

Supervise, lead and develop internal trainers and field subject matter experts who support workforce development efforts.

Perform other related duties as assigned.

SUPERVISORY RESPONSIBILITY

This position provides leadership and direction to assigned staff and is responsible for workforce planning, employee development, performance management, coaching, discipline, succession planning, and ensuring the effective achievement of departmental and organizational goals.

WORKING CONDITIONS

Generally, works a 40-hour week in office and field environments, with travel between worksites. Work performed in office is mostly sedentary using a computer for most hours worked. Field settings may involve hazardous materials and equipment common in a construction environment. Field visits often require extensive standing, stooping, and walking on varying surfaces/terrains at time in adverse weather conditions. This position is subject to traditional on call expectations, and participate in additional off hour responsibilities, see below. Callouts are during night and other off-duty times are considered essential during inclement weather/emergency situations.

MINIMUM QUALIFICATIONS

Bachelor's degree in related field; and

Seven (7) years of experience in utility operations, safety management, workforce development, equipment operations, or related field; and

Three (3) years of supervisory or leadership experience; and

Valid driver's license.

Louisville Water Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to r ace, color, r eligion, s ex, s exual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

20135