Compliance Programs Manager, Global Ethics & Integrity

Description What You'll Be Doing & Why It Matters

Salesforce's Global Ethics & Integrity (GE&I) team is looking for a proactive, detail-oriented ethics and compliance professional to join the Compliance Programs team. This is an individual contributor role. You will serve as a subject matter expert, creating and standardizing training and communication content on ethics, integrity, and compliance matters, answering employee questions, and supporting the whistleblower intake and triage. Your work will give Salesforce employees the guidance and information they need to prevent and reduce compliance risk..

You'll be a key member of the Salesforce Legal team, which makes sure we do business to the highest legal and ethical standards. We want someone with ethics and compliance expertise, and experience in communications and learning for adult audiences, who looks for ways to improve our program, especially through AI-driven solutions.

Core Responsibilities & Scope

• Serve as a subject matter expert on ethics, integrity, and compliance topics (for example, the Code of Conduct, anti-corruption, conflicts of interest, and gifts & entertainment), including SME revision and creation of ethics and compliance policies and the Code of Conduct.
• Answer employee questions, and escalate complex or sensitive matters to the right internal stakeholder.
• Support the ethics whistleblower process, by reviewing incoming reports and questions, triaging them, and routing them to the right team, following established protocols and confidentiality requirements.
• Plan, build, and run the global compliance training plan, including the annual Code of Conduct training and targeted, risk-based courses.
• Create and maintain training content on ethics, integrity and compliance topics, including creating standardized training content per topic for ad-hoc delivery.
• Apply modern instructional design to training content, such as micro-learning, scenario-based content, and AI-assisted development to improve engagement and retention.
• Collaborate with cross-functional partners to improve the learning platforms, and support training assignment logic, content packaging, localization, and completion tracking.
• Track completion, engagement, and post-training effectiveness, and use the data to improve content and close knowledge gaps.
• Build and run an annual communications calendar including campaigns, awareness moments, toolkits, and leader and manager messaging on ethics, integrity, and compliance topics.
• Turn complex legal and ethics & compliance concepts into clear, engaging guidance for global audiences, in writing, in presentations, and visually.
• Ensure training and communications address emerging risks, policy changes, and trends from the data (internal and external).
• Manage Salesforce's responses to external ethics and compliance assessments, including Ethisphere's World's Most Ethical Companies. This includes gathering data, inputs and coordinating reviewers, and drafting the Company's submission.
• Use AI platforms, data tools, and automation to streamline how work gets done.
• Test and roll out improvements to compliance processes, and set the standard for responsible AI use in training and communications.
• Report insights and findings to leadership, clearly and concisely.

Minimum Requirements

• 5+ years of experience in ethics and compliance, learning and development, or corporate communications, including direct experience managing training and communications on ethics, integrity, or compliance topics.
• Demonstrated ability to interpret and create/review policies such as the Code of Conduct and give practical guidance on them.
• Experience handling or triaging sensitive inquiries, such as whistleblower reports or employee concerns, with sound judgment and discretion.
• Bachelor's degree or equivalent experience.
• Strong written, verbal, and visual communication skills, with the ability to adapt for varied audiences.
• Proven ability to manage several stakeholders and competing priorities independently and on tight deadlines.
• Experience with global programs and localization, and with cross-functional teams across time zones.
• Hands-on experience using AI tools (such as generative AI assistants, AI-assisted content creation, or workflow automation) to produce content, analyze data, or streamline work.
• Strong analytical skills, attention to detail, and comfort with metrics and reporting.

Preferred Qualifications

• Compliance certification, such as CCEP.
• Working proficiency on anti-corruption laws and compliance frameworks (FCPA, UK Bribery Act).
• Experience with instructional design, multimedia production, or LMS administration.
• Experience building AI-enabled learning, such as simulations, scenario generation, or personalized learning paths.
• Experience with Salesforce, Tableau, Slack, or similar tools.
• Experience preparing external ethics and compliance assessments or benchmarks.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.