DATA and DOCUMENT MANAGEMENT PROGRAM ASSISTANT(Job Id 53801)

DATA and DOCUMENT MANAGEMENT PROGRAM ASSISTANT(Job Id 53801) Location: US:NH:CONCORD Occupation Category: 43-0000 Office and Administrative Support Occupations Employment Type: FULL-TIME Post Date: 10/19/2026 Close Date: 11/18/2026 Salary: 17.810-23.390 DEPARTMENT OF ENVIRONMENTAL SERVICES WASTE MANAGEMENT DIVISION / SOLID WASTE MANAGEMENT BUREAU 29 HAZEN DRIVE, CONCORD NH 03301 DATA and DOCUMENT MANAGEMENT PROGRAM ASSISTANT Position #44977 Typical Starting Salary: $17.81/hour - $23.39/hour *See total compensation information at the bottom of announcement. The State of New Hampshire, Department of Environmental Services, Waste Management Division, Solid Waste Management Bureau, has a full-time vacancy for Data and Document Management Program Assistant. Summary: Performs a variety of data management, record-keeping, and customer service activities in support of the Solid Waste Management Bureaus information management, education, permitting, compliance assurance, and enforcement functions. YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education. Other information: MINIMUM QUALIFICATIONS: Education/Experience: Equivalent combination of 2 years of education and experience after completion of high school. Education and experience must be in administrative, clerical or office support, business, public administration, data management, information technology, or a related field. License/Certification: None Other Requirements: None Trainee Option: Not applicable PREFERRED QUALIFICATIONS: Knowledge of the principles and practices of public administration. Ability to gather, assemble, correlate, and analyze facts and identify existing or potential problems. Ability to contribute to the development of sound operational procedures. Ability to exercise sound judgment in appraising situations and making routine decisions. Ability to make decisions based upon fact-finding interviews within the parameters of the rules and policies of the agency. Ability to meet with clients and explain programs sponsored by the department or agency in which the position is located. Ability to present ideas clearly and effectively. Ability to establish and maintain effective working relationships with other employees and the public. Knowledge of modern office practices, procedures, and equipment. Knowledge of English, spelling and arithmetic. Knowledge of office record keeping and reporting. Ability to follow specific instructions in gathering facts, data, or resources in organizing required information. AFTER-HIRE REQUIREMENTS: None CAREER ADVANCEMENT OPPORTUNITIES: In-Band Advancement Available: Yes No Broad Group Level Advancement Available: Yes No DISCLAIMERS: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title. When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position. Responsibilities: Assists with the development and management of e-Library functions of the Solid Waste Management Bureaus (SWMB), including but not limited to preparing and performing quality assurance/quality control of documents, cataloging, and uploading documents, developing plans for converting aper files to e-files in batches, and assisting in updating standard operating procedures for handling incoming and outgoing documents. Processes and maintains reporting data, runs database queries, enters data into the bureaus database, and prepares related reports using sophisticated report writing software to assess compliance and in support of various SWMB initiatives. Performs quality assurance/quality control work to assure proper and accurate data entry, record- keeping and document preservation. Acts as back-up for the SWMBs File Manager, as needed, including but not limited to preparing incoming mail to be scanned, reviewing permit applications and annual reports for administrative completeness, updating database records, conducting file reviews for the Public Information Center, and researching records in support of Bureau functions. Responds to telephone, email and in person requests for SWMB program information. Researches and compiles SWMB program information to assist technical staff with project and program decisions. Provides support for implementing programs, projects, and procedures to accomplish the annual and strategic goals of the SWMB, the Waste Management Division, and the NHDES, including participating in chartered Lean events; serving on special project committees; assisting with data, information and document management activities by other programs when needed; and reviewing draft documents for readability and understanding. Continually seeks to improve practices to add quality and value in support of the Department's mission, while identifying and eliminating unnecessary or redundant actions. Criminal background and driving record review required. For further information please contact Laura Filiau, Program Manager, [email protected] 603-271-0675 *TOTAL COMPENSATION INFORMATION The State of NH total compensation pa