VCA Animal Hospitals logo

Client Service Rep

VCA Animal Hospitals

Edgewater, FLJobSeen 2w agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Edgewater, FL
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Client Service Representative provides customer service to clients and their pets at a veterinary hospital. The role supports daily operations by welcoming clients, coordinating appointments and patient check-in and checkout, handling payments and medical records, and communicating with the veterinary team. The representative also assists with client questions and helps maintain a professional, welcoming environment and a positive client experience.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceAppointment SchedulingPayment ProcessingMedical Records ManagementClient Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

The Client Service Representative is responsible for providing excellent customer service to clients and their pets. Duties include greeting clients, answering phones, scheduling appointments, checking patients in and out, processing payments, managing medical records, communicating with the veterinary team, and assisting with client questions. CSRs help create a welcoming, professional environment while supporting the daily operations of the hospital and ensuring a positive client experience.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

How this job compares

Set against the 77,649 open Customer Service jobs on Olive Jobs, counted November 3, 2026.

Pay
  • This postingNot listed
  • Florida median$50–57K/yr180 salary ranges
  • Florida median$16–19/hr1,398 hourly ranges
Openings
Olive Jobs lists 3,865 open Customer Service jobs in Florida and 77,649 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in Florida
Experience
Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,841 postings).
Education
1,390 of the 77,649 open Customer Service jobs (2%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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