Senior Technician - Modern Oral & Vapor (Entry Level)

Senior Technician - Modern Oral & Vapor (Entry Level)

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!

REYNOLDS AMERICAN has an exciting opportunity for a Senior Technician - Modern Oral & Vapor (Entry Level) at Winston-Salem, NC

This role plays a critical part in supporting Scientific Research & Development activities for the Modern Oral and Vapor categories. As a member of the Pilot Plant team, you will support product development trials, maintain and troubleshoot advanced manufacturing equipment, collaborate with technical stakeholders across R&D, Operations, Quality, and Engineering, and help ensure innovative products can be successfully transitioned from development into manufacturing.

Your key responsibilities will include:

• Support Modern Oral & Vapor Pilot Plant operations, equipment, materials, trials, and technical development activities.

• Execute R&D trials and collaborate with scientists, engineers, Operations, Quality, Maintenance, and project teams to support innovation programs.

• Operate, set up, troubleshoot, adjust, and maintain manufacturing, processing, and high-speed pouching equipment used in product development activities.

• Perform preventive and corrective maintenance, including equipment rebuilds, alignments, timing adjustments, format changes, and approved modifications.

• Diagnose mechanical and electro-mechanical issues using technical documentation, schematics, precision measuring tools, and root-cause analysis techniques.

• Support installation, commissioning, startup, and optimization of new or modified equipment while minimizing downtime and maintaining project timelines.

• Build small-scale batches of powders and e-liquids, complete quality and calibration checks, and accurately document trial results.

• Drive continuous improvement initiatives that enhance safety, quality, reliability, efficiency, and workflow performance.

What are we looking for?

• High School Diploma (or equivalent) and at least two years of relevant manufacturing, technical, mechanical, or operational experience; additional education or certifications may be considered in lieu of experience.

• Strong mechanical aptitude with hands-on experience in equipment troubleshooting, repair, maintenance, and continuous improvement activities.

• Demonstrated analytical and root-cause problem-solving skills, with the ability to make sound decisions in a fast-paced environment.

• Ability to work independently with minimal supervision while effectively communicating findings, risks, equipment status, and recommended actions.

• Strong organizational, interpersonal, written, and verbal communication skills, with the ability to collaborate across multiple functions.

• Experience operating, maintaining, or supporting manufacturing and high-speed pouching equipment is highly desirable.

• Familiarity with Modern Oral products, nicotine pouch manufacturing, nicotine stock solutions, vapor e-liquids, and vapor components is preferred.

• Experience with Pilot Plant, R&D, prototype environments, or systems such as SAP, MES, PDM, Ignition, or similar manufacturing technologies is a plus.

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American.We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

SALARY AND BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.

• Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent

• Company contributes an additional three percent to 401(k) whether employee participates or not

• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)

• Health Savings Account start-up contribution for employees who elect the high deductible health plan

• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year

• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents

• Company paid life insurance of 1x annual base pay ($50,000 minimum)

• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)

• Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance

• Tuition reimbursement and student loan support

• Dependent Scholarship Programs

• Free confidential personal financial counselling service

• On-site health centers and 24/7 fitness centers at certain company locations

• A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice

• Health-care concierge service

• Volunteer service opportunities

• Extensive training opportunities

• Company vehicle for eligible employees

• Mobile phone allowance for eligible employees

• Paid Leave:

• Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)

• Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).

• Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)

• Paid Parental Leave + temporary reduced work schedule opportunity

• Funeral Leave

• Short-Term Disability Leave

• Long-Term Disability Leave

• Jury Duty Leave

• Military Leave

• Released Time for Children’s Education

• Community Outreach Leave

• Other paid leave benefits, as required by state or local law

• Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement – it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.

• You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.

• We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at [email protected]

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