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Youth Services Aide - Streetwork - Manhattan

Safe Horizon

New York, NYFull-time$23.4–24.5/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$23.4–24.5/hr
Location
New York, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Youth Services Aide supports Safe Horizon’s Streetwork program in Manhattan, serving adolescents and young adults through drop-in center coverage, client engagement, crisis support, resource connections, and harm reduction outreach. The role also supports case managers, group activities, educational presentations, and coordination with internal and external service providers. The position is full-time at 35 hours per week.

Skills & qualifications

RequiredNice to have

Skills

Active ListeningAdvocacyWritingCommunicationOrganizationEmpathyMultitaskingHarm ReductionWorking Independently

Qualifications

High School Diploma or EquivalentRelevant Human Services TrainingRelevant Human Services ExperiencePrior Victim of Crime ExperienceTwo Years Streetwork Project ExperienceThree Years Separation From Street Survival Activities

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance
Parental Leave

Full job description

Pay or shift range: $23.40 USD to $24.50 USD

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

  • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.- Staff the Drop-In Center throughout the day (coverage), providing a friendly atmosphere, engaging clients, providing ad hoc counseling, and connecting clients to appropriate resources.- Maintain the Opening and Closing Procedures, making sure space is in order at start and finish of the day.- Oversee the client laundry system. Launder towels and sheets. Launder and sort donated clothing.- Intake and assessment for individuals seeking assistance.- Provide ongoing safety assessment and risk management, crisis intervention, crisis counseling, emotional support.- Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect).- Mediation for internal conflicts.- Facilitate access to daily living needs (food, clothes, hygiene supplies, space to rest) .- Provide support to case managers on behalf of clients with both internal and external partners to increase client’s access to benefits and resources; provide accompaniment as necessary and requested by clients.- Provide supportive role in group facilitation and conducting of educational presentations on HIV/AIDS, Hep C, risk reduction, and topics related to sub-populations of homeless youth.- Participate in weekly case conferencing meetings and clinical group process.- Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone. - Participation in staff trainings, staff meetings, and staff group process workshops.- Participate in weekly supervision.- Identification of new resources appropriate for population- Provide wellness and recreational (engagement) activities- Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers- Manage events in the Drop-In Center, monitor entrance to the program, oversee concrete support to clients.- Weekly group facilitation.- Weekly participation in Harm Reduction Outreach (in the community).- Social media posting.- Supply ordering and stocking.

Interacts with:

All Streetwork program sites and staff• All internal Safe Horizon programs and departments that can comprehensively support the client and case plan • All external agencies and organizations that can provide appropriate services to the client Knowledge and Skills:

Required: • Compassionate approach to others and openness to new ideas• Dynamic energy, able to multi-task and negotiate multiple demands on attention• Non-judgmental approach and ability to empathize with others• Clear and concise verbal and written communication skill, excellent interpersonal and organization skills• Genuine interest in working with disenfranchised youth and young adults• Understanding of and ability to work from harm reduction perspective addressing substance use and mental health issues• Demonstrated ability to work independently

Qualifications:• High school high school diploma/GED or equivalency plus relevant training and experience in human services or related field, including some prior experience working with victims of crime OR• Two years of high-quality work at a Streetwork Project site

Desirable:• Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with at least three years separation from involvement in these activities as well as a deep understanding of the relationship between personal experiences and professional standards.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement:Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.Please follow this link to view complete EEO Law and complaint filing information:https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf

Know Your Rights: Workplace discrimination is illegal.

Hiring Range: $23.40-$24.50 HourlyFull-time Hours: 35 Hours per weekFull-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Qualifications

Skills

Required

  • Active Listening: Advanced

  • Advocacy: Advanced

  • Writing: Advanced

  • Communication: Advanced

Education

Required

  • High School or better

Experience

Required

  • Understanding of and ability to work from harm reduction perspective addressing substance use and mental health issues

  • Genuine interest in working with disenfranchised youth and young adults

  • Non-judgmental approach and ability to empathize with others

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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