Program Manager I - Medical Education

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as family.

As Program Manager, you will support the Internal Medicine residency program at Akron General Medical Center by coordinating administrative, operational, and accreditation-related activities. In this role, you will work closely with residents, program directors, departmental leadership, and other medical education stakeholders to ensure program requirements are met and daily operations run effectively. This position also offers opportunities to develop your skills through extensive hands-on experience while contributing to the future of healthcare.

A caregiver in this position works days from 8:00 a.m. - 4:30 p.m.

This role transitions to a hybrid schedule after 90 days, with one work-from-home day per week.

A caregiver who excels in this role will:

• Develop, implement, manage, and maintain operational systems and activities.

• Serve as a liaison with all levels of the organization and the outside community.

• Manage multiple priorities and projects with competing deadlines.

• Allocate time effectively to meet completion requirements.

• Serve as a coach and mentor for other positions within the department.

• Review and monitor adherence to Human Resources policies and corporate compliance procedures.

• Coordinate Graduate Medical Education (GME) program operations and administrative activities.

• Support accreditation requirements, compliance, and program documentation.

• Coordinate resident schedules, clinical rotations, and other educational activities.

• Serve as a primary point of contact for residents, program directors, and other educational stakeholders.

• Manage calendars, meetings, conferences, and program-related communications.

• Support program financial operations, including budget tracking, invoice processing, and account management.

• Process and track Oracle reimbursements and resident allowances.

• Assist with program initiatives, special projects, and event planning.

• Coordinate with leadership to ensure residents meet educational, accreditation, and program requirements.

• Provide general administrative and operational support to ensure the successful execution of program activities.

• Perform other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree in Business Administration, Healthcare Administration or a related field and two years of experience in project management, data analysis and systems training

• OR High School Diploma/GED and six years of experience

• OR Associate's Degree and four years of experience

• OR Master's Degree and one year of experience

• Knowledge of statistical and financial analysis, primary research and business plan development

Preferred qualifications for the ideal future caregiver include:

• Experience in a healthcare setting

• Experience with accreditation processes and requirements

• Graduate Medical Education (GME) or Undergraduate Medical Education (UME) experience

• Experience in education, training, or academic program administration

• Experience with budgeting and financial management

• Educational background in education, healthcare administration, or a related field

Physical Requirements:

• Ability to perform work in a stationary position for extended periods

• Ability to operate a computer and other office equipment

• Ability to communicate and exchange accurate information

• Ability to travel throughout the hospital system

Pay Range

Minimum Annual Salary: $52,270.00

Maximum Annual Salary: $79,727.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities