Desktop Support Engineer III
Colorado Springs, COFull-time$65–72K/yrSeen todaySeen in employer's feed today
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Job overview
Oneida Technical Solutions is seeking experienced field service technicians to provide end-user support at Peterson Space Force Base. The role supports enlisted personnel with desktop hardware, software, peripherals, user accounts, technical requests, and on-site device asset management. Candidates need a current CompTIA Security+ or equivalent DoD baseline certification, at least two years supporting Windows desktop and laptop PCs and other devices, and a security clearance; IT education is preferred.
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Benefits
Full job description
Colorado Springs, CO, USA | Salary | 65000-72000 per year | Full Time
| Medical, Dental, Vision, 401K w/matching, Paid Time Off (Sick/Vacation) and Holiday Pay
Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm.
We are searching for experienced Field Service Technicians to support Peterson Space Force Base.
Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following:
- Desktop hardware, software, and peripherals. Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. - Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. - Set-up and maintain user accounts, permissions, and passwords. - Respond to tickets and requests for technical assistance in a timely manner. - Collaborate with other IT teams to escalate and resolve complex technical issues. - Maintain accurate records of hardware inventory and software licenses. - Perform routine maintenance tasks, such as software updates and system backups. - Educate end-users on basic troubleshooting techniques and best practices for using technology.
This job description can vary depending on the specific requirements of the organization and the level of support needed. This role is also responsible for aiding in asset management of on-site devices.
Requirements:
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Current CompTIA Security+ or equivalent DOD baseline certification
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Minimum of 2 years of experience supporting Windows desktop/laptop/PCs and other devices
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Security Clearance is required; interim level is acceptable.
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IT education preferred.
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Experience with ServiceNow is a plus.
Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
#CJ
How this job compares
Set against the 1,232 open Field Service Technician jobs on Olive Jobs, counted November 13, 2026.
- Pay
- This posting$65–72K/yr
- US median$62–90K/yr137 salary ranges
This range's midpoint, $69K, is 11% below the US median midpoint ($77K) — in the middle half of Field Service Technician salary ranges across the US.
- Openings
- Olive Jobs lists 42 open Field Service Technician jobs in Colorado and 1,232 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Colorado
- Vertiv Group Corp.12 open
- ABM Industries2 open
- BAE Systems2 open
- Experience
- This posting asks for at least 2 years of experience; Field Service Technician postings that state a minimum ask for 3 years at the median (672 postings).
- Education
- 11 of the 1,232 open Field Service Technician jobs (under 1%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 13, 2026. Figures based on too few postings are left out.
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