
MSR (GPO)
Pensacola, FL · HybridContract$19.75/hrSeen todaySeen in employer's feed today
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At a glance
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Job overview
The MSR responds to member and other individual inquiries in a high-volume, schedule-driven contact center operating 24/7. The role provides information about client products and services, performs transactions for various account types, and advises members about offerings that may meet their needs. It is a contract-to-hire position with a hybrid workplace in Pensacola, Florida.
Skills & qualifications
Skills
Benefits
Full job description
Description
To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation. Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service. Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts. Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.
Experience Level
Expert Level
#eastpriority26
Job Type & Location
This is a Contract to Hire position based out of Pensacola, FL.
Pay and Benefits
The pay range for this position is $19.75 - $19.75/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract to Hire position based out of Pensacola, FL.
Application Deadline
This position is anticipated to close on Nov 20, 2026.
Workplace Type
This is a hybrid position in Pensacola,FL.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
How this job compares
Set against the 30,960 open Customer Service jobs on Olive Jobs, counted November 14, 2026.
- Pay
- This posting$19.75/hr
- Florida median$17–22/hr696 hourly ranges
- US median$18–23/hr15,515 hourly ranges
This rate, $19.75/hr, is close to the Florida median midpoint ($20/hr) — in the middle half of Customer Service hourly ranges in Florida.
- Openings
- Olive Jobs lists 1,960 open Customer Service jobs in Florida and 30,960 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Florida
- Walmart153 open
- Home Depot148 open
- Walgreens86 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (8,151 postings).
- Education
- 1,269 of the 30,960 open Customer Service jobs (4%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 14, 2026. Figures based on too few postings are left out.
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