Program Director, Towson Crisis, Days (varies)
Towson, MDFull-timePosted todayStill listed today
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Program Director oversees program structure, service delivery, quality improvement, and day-to-day operations for a behavioral health program. The role coordinates client service planning and works with program components and external providers to deliver coordinated services. Candidates need relevant behavioral health knowledge and qualifying education or experience, plus a mental health license or CPRP certification. One year of supervisory experience is preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Responsibilities:
Program Management
- Provides an efficient and effective program structure.
- Provides, implements and maintains a system for continuous quality improvement.
- Ensures that the program’s mission and its services are carried out effectively and efficiently.
- Monitors smooth day-to-day operation of program activities and service delivery.
- Assumes responsibility for assessing coordinating and implementing service planning needs of clients assigned to designated program(s) area.
- Implements new program services and quality improvement systems to meet the changing needs of clients and changes in the health care services delivery system.
- Ensures coordinated services to clients through effective interface with various program components and with external service providers.
Requirements:
- Work requires general and specific knowledge of behavioral health, recovery and rehabilitation generally obtained by a Bachelor’s degree and two years’ experience or an Associate’s degree and four years’ experience. If not degreed, 5 years of experience is required. One year of supervisory experience is preferred.
- Must be a licensed mental health professional or possess CPRP (certified psychiatric rehabilitation professional) at time of hire or within 1 year from date of hire. (This qualification is not applicable to Developmental Disabilities programs.)
- Working knowledge of Microsoft Office, ability to navigate through applications and utilize a keyboard to input required documentation into electronic health record. Prior experience with electronic health record a plus.
- Effective communication and interpersonal skills to develop positive relationships with community organizations, clients and families; to direct staff and resolve problems and issues.
- Ability and desire to work with and advocate for our client population.
- Ability to monitor, revise and understand the program budgetary process.
- Must possess a valid state Driver’s License with a driving record that meets Sheppard Pratt regulations.
- Must possess a 4-passenger vehicle that meets Sheppard inspection and vehicle insurance that names employee as insured driver.
- Must be flexible to adjust schedule to meet program needs including evening or weekends. Requires On-Call availability.
How this job compares
Set against the 944 open Program Director jobs on Olive Jobs, counted November 13, 2026.
- Pay
- This postingNot listed
- US median$140–185K/yr628 salary ranges
- US median$20–22/hr49 hourly ranges
- Openings
- Olive Jobs lists 14 open Program Director jobs in Maryland and 944 across the US. 6% of them nationwide are listed as remote or flexible.
- Experience
- This posting asks for at least 5 years of experience; Program Director postings that state a minimum ask for 7 years at the median (699 postings).
- Education
- 497 of the 944 open Program Director jobs (53%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 13, 2026. Figures based on too few postings are left out.
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