Infrastructure Engineer

Description

Senior IT Systems Engineer

Location: Santa Barbara, CA (On-Site)

Compensation: $100,000–$150,000 Total Annual Compensation

We are seeking an experienced Senior IT Systems Engineer to take ownership of client IT environments, lead technical infrastructure projects, and serve as a trusted technical resource for both clients and fellow engineers.

This is a hands-on, client-facing opportunity for a well-rounded IT professional with broad experience across networking, Microsoft infrastructure, virtualization, cloud services, cybersecurity, and systems administration.

You will work directly with business clients to assess their technology environments, identify opportunities for improvement, recommend solutions, and manage projects from initial planning through implementation and ongoing support. The ideal candidate is a strong independent problem solver who can navigate unfamiliar environments, resolve complex escalations, communicate effectively with business stakeholders, and mentor other technical professionals.

This role offers exposure to a diverse range of IT environments, significant technical ownership, and the opportunity to influence infrastructure decisions and technology strategy.

Key Responsibilities

• Own and manage assigned client IT environments, including infrastructure planning, implementation, maintenance, troubleshooting, and escalated support.

• Lead technical projects from initial assessment and solution design through deployment, testing, documentation, and final handoff.

• Design, configure, and support enterprise and small-business infrastructure, including servers, networks, firewalls, virtualization, cloud platforms, and security systems.

• Manage Microsoft environments, including Microsoft 365, Windows Server, Active Directory, Group Policy, DNS, DHCP, and identity management.

• Configure and troubleshoot network infrastructure, including routers, switches, wireless systems, VPNs, VLANs, and firewalls.

• Maintain backup and disaster recovery solutions, monitor system health, perform restore testing, and address potential security or infrastructure issues.

• Implement and maintain endpoint security, multifactor authentication, email security, endpoint protection, and network security solutions.

• Provide escalated technical support across infrastructure, applications, desktops, printers, email, and end-user environments.

• Build strong client relationships, communicate technical recommendations, explain risks and solutions, and identify opportunities to improve technology operations.

• Serve as a technical mentor to other engineers, providing guidance on troubleshooting, project execution, and best practices.

• Coordinate with vendors, clients, and internal technical teams to ensure projects and support issues are completed successfully.

• Maintain accurate technical documentation, service tickets, project records, and client communications.

For immediate consideration, apply now and direct message Reid Gormly on LinkedIn

Requirements

Required Qualifications

• 5+ years of progressively responsible experience in IT consulting, managed services, network engineering, systems administration, or enterprise IT infrastructure.

• Demonstrated ability to independently manage IT environments and take ownership of technical decisions and project delivery.

• Strong hands-on experience across networking, Microsoft infrastructure, cybersecurity, virtualization, and backup technologies.

• Experience troubleshooting complex infrastructure issues and supporting escalated technical problems.

• Strong knowledge of Microsoft 365, Windows Server, Active Directory, Group Policy, DNS, DHCP, and identity management.

• Experience configuring and supporting routers, switches, wireless networks, firewalls, VPNs, and network security.

• Hands-on experience with virtualization platforms such as VMware, Hyper-V, or Proxmox.

• Experience managing backup solutions, storage environments, and disaster recovery processes.

• Excellent communication skills, including the ability to explain complex technical concepts to non-technical clients.

• Proven ability to lead technical projects, manage competing priorities, and work independently with minimal supervision.

Preferred Qualifications

• Experience working in a Managed Service Provider (MSP) or IT consulting environment.

• Advanced cybersecurity experience, including SIEM/SOAR, security assessments, compliance, and incident response.

• Experience with cloud architecture and administration across Azure, AWS, or Google Cloud.

• Knowledge of enterprise virtualization, VDI, VMware Horizon, or Azure Virtual Desktop.

• Experience providing IT advisory services, technology roadmaps, budgeting guidance, and vendor recommendations.

• Wireless network design, site surveys, or Linux/Unix administration.

• Relevant certifications such as CompTIA Security+, Network+, Server+, Microsoft, VMware, AWS, or Cisco.

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