Human Resources Manager

When you love what you do, it’s not a job—it’s a calling. At JEVS, we help the people we serve lead self-determined, connected, and fulfilling lives that strengthen themselves, their families, and their communities. Our team is more than 1,500 strong, serving the Greater Philadelphia community for over 85 years. Our programs are designed to help individuals gain independence and economic security. We believe everyone deserves access to jobs, educational opportunities, and vital services.

Position Summary

The Human Resources Manager is a strategic and hands-on HR professional who provides comprehensive, full-cycle Human Resources support to designated programs and/or support departments. This role partners with leaders to address employee and labor relations matters, support talent acquisition and retention, guide performance management, and implement HR initiatives that align with organizational and operational goals.

The Human Resources Manager serves as a trusted advisor to managers and employees, provides excellent internal customer service, supports organizational change, and identifies opportunities to improve HR processes and practices.

This is a hybrid position requiring a minimum of three days onsite and two days remote each week.

Responsibilities

• Provide guidance and consultation to managers and employees on day-to-day employee and labor relations matters, as well as more complex workplace issues.

• Advise leaders on relevant HR policies, procedures, employment practices, and legal considerations when addressing employee relations matters.

• Conduct and/or support employee and labor relations investigations as needed.

• Develop and maintain effective working relationships with union representatives and support positive labor-management relations.

• Utilize HR metrics and business performance data to identify trends, assess workforce needs, and develop strategies for continuous improvement.

• Provide guidance and resources to managers on positive employee relations, performance management, disciplinary matters, and other workplace concerns.

• Partner with program leaders and Talent Acquisition to develop effective recruitment strategies, including reviewing open positions and job descriptions, identifying target talent markets and recruitment sources, developing advertising strategies, and providing compensation recommendations.

• Participate in onsite interviews and support the selection and hiring process, including extending offers and coordinating new hire paperwork and background checks in partnership with Talent Acquisition.

• Partner with program managers to monitor and support new employee performance during the initial probationary period.

• Educate managers on HR policies, procedures, and employment laws to promote consistent and compliant employment practices.

• Ensure HR programs and practices are implemented in accordance with JEVS policies and applicable federal, state, and local employment laws.

• Partner with leaders to foster a high-performance culture focused on quality, efficiency, goal attainment, employee engagement, and alignment with JEVS' Core Principles and Mission.

• Support organizational and cultural change initiatives by assessing workforce needs and helping leaders identify changes in roles, competencies, behaviors, and skills required to meet evolving business needs.

• Partner with program leadership to establish and support performance management goals and initiatives.

• Provide support and coverage to other HR team members as needed.

• Perform other duties as assigned.

Experience, Skills and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.

• Minimum of four years of recent HR Generalist experience, with demonstrated expertise in recruiting and staffing, employee relations, employee development and retention, talent management, and career development.

• Experience providing strategic HR support within a unionized environment.

• Working knowledge of employee benefits, HR needs analysis, and the development and use of HR metrics.

• Strong customer service skills and demonstrated business acumen, with the ability to understand the operational needs of supported programs and tailor HR services and solutions accordingly.

• Excellent written, verbal, communication, and presentation skills, with the ability to build relationships and effectively influence others.

• Proficiency with Microsoft Office applications required; experience with HRIS and applicant tracking systems preferred.

• Ability and willingness to travel locally as required.

What’s in it for you:

• 401(k), with company match

• Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses

• Health, Dental, and Vision coverage

• Ample paid vacation and sick time

• 10-12 paid holidays per year

• Pre-tax commuter benefits

• Continuing education, professional development opportunities, retreats, and training

• Annual holiday party and office outings

• Wellness workshops and activities and access to the Employee Assistance Program

• Dress-down Fridays

• Employee referral bonus

• Reimbursement of eligible mileage and travel expenses

The base pay for this position ranges from $69,000 to $83,000 and will vary based on factors such as skills and experience.Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details.

At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff.

Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve.

For more information about what it’s like to be a part of the JEVS team, visit our careers page at https://www.jevshumanservices.org/careers/

Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided. Please contact your recruiter if you are in need of an accommodation during the interview process.

JEVS Human Services is committed to ensuring equal employment opportunities. The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group. Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.