Financial Aid Representative and Counselor

About Fordham:

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Department: Student Financial Services

Campus: Rose Hill (RH) - Bronx

Position Summary:

Reporting to the Campus Director for Student Financial Services, the Financial Services Representative/Counselor counsels students and families regarding all aspects of financial aid and payment options through various means of communication such as in-person, by telephone, by email, etc. Provides administrative effectiveness and financial aid services, through an emphasis on individual attention to students and high-quality customer service.

This position will require some evening and weekend hours, as well as travel to other Fordham University campuses.

Essential Functions:

Advises families and students on how to pay for a university education, including all sources of assistance and the delivery system for financial aid.

Takes responsibility for the marketing and formulation of individual payment plans, i.e., monthly payment plans and alternative loan options.

Works with enrolled students to monitor progress through the payment process.

Serves in all areas of financial services and financial aid administration, including but not limited to the counseling of students and parents, processing of applications, packaging, and facilitating the use of financing options.

Administers specified financial services procedures and programs and supports compliance with procedures for all programs.

Interacts with other University offices on matters related to student financial assistance.

Required Qualifications:

Bachelor’s Degree.

1-2 years student financial services or related experience.

Preferred Qualifications:

Experience in customer-oriented or consumer credit financing.

Knowledge of financial aid software.

Minimum Salary: 55,000

Maximum Salary: 60,000