X-RAY CLERK

Description

Job Summary

The X-Ray Clerk is responsible for completion of clerical duties, facilitate office workflow and assist the customers of the Imaging Department.

Essential Job Functions

• Greet and assist all customers.

• Provide direction to customers when needed.

• Answer the telephone using proper telephone etiquette.

• Assist with distribution of patient preps and screenings.

• Place courtesy calls to patients when needed.

• Prepare all correspondence for physician offices and other institutions.

• Prepare and obtain necessary release forms.

• Burn CD’s and print/copy radiologic images.

• Fax reports to physician offices.

• Maintain patient radiology films/images in an organized manner to facilitate department workflow.

• Retrieve files/films when needed.

• Assist physicians and other staff with HIS/RIS/PACS systems.

• Facilitate internal communication with various departments.

• Deliver and retrieve requests from technologist/radiologist office/reading room/work area.

• Deliver imaging department mail.

• Direct phone calls to appropriate location.

• Maintain workstation in optimum condition.

• Assure adequate office supplies are maintained.

• Report any necessary malfunctions to supervisor.

• Implement downtime procedure when necessary.

• Assist in rescheduling of patients during equipment downtime.

• Initiate established downtime procedures during HIS/RIS and PACS downtime.

• Cognitive ability to function and concentrate on the essential and specialty functions of the job at a high level.

• Achieves thoroughness and accuracy when accomplishing an essential or specialty function of the job.

• Ability to think and concentrate for an entire shift.

• Other duties as assigned.

Required Qualifications

• High School Diploma, GED or higher level of education.

• Follow negotiated agreement set forth by the non-technical bargaining group of the Service Employees International Union District 1199P, AFL-CIO, CLC.

• Strong leadership ability, good organizational skills, independent and critical thinking skills, and sound judgment.

• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications

• Previous clerical experience preferred.

License, Certification & Clearances

• PA Act 34 Pennsylvania Access to Criminal History Clearance.

Supervisory Responsibilities

• This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.

Position Type/Expected Hours of Work

• Regular, consistent, on-site and timely attendance.

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).

• Travel may be expected locally between WVU Medicine locations.

LEAN

• Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one’s own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to WVU Medicine’s missions, vision and values.

AAP/EEO

• WVU Medicine is an Equal Opportunity Employer. It is the policy of WVU Medicine to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. WVU Medicine will conform to the spirit as well as the letter of all applicable laws and regulations.

• Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below.

Work Environment

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Extreme Heat

x

Extreme Cold

x

Heights

x

Confined Spaces

x

Extreme Noise(>85dB)

x

Mechanical Hazards

x

x

Use of Vibrating Tools

x

Operates Vehicle

x

Operates Heavy Equipment

x

Use of Lifting/Transfer Devices

x

Rotates All Shifts

x

8 Hours Shifts

x

x

10-12 Hours Shifts

x

x

On-Call

x

Overtime(+8/hrs/shift; 40/hr/wk)

x

x

Travel Between Sites

x

Direct Patient Care

x

Respirator Protective Equipment

x

x

Eye Protection

x

x

Head Protection (hard hat)

x

x

Hearing Protection

X

Hand Protection

x

x

Feet, Toe Protection

X

Body Protection

X

Latex Exposure

x

x

Solvent Exposure

X

Paint (direct use) Exposure

X

Dust (sanding) Exposure

X

Ethylene Oxide Exposure

X

Cytotoxic (Chemo) Exposure

X

Blood/Body Fluid Exposure

x

x

Chemicals (direct use) Exposure

X

Mist Exposure

X

Wax Stripper (direct use)

x

Non-Ionizing Radiation Exposure

x

Ionizing Radiation Exposure

x

x

Laser Exposure

x

x

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Bending (Stooping)

x

x

Sitting

x

x

Walking

x

x

Climbing Stairs

x

x

Climbing Ladders

x

x

x

Standing

x

x

Kneeling

x

x

Squatting (Crouching)

x

x

Twisting/Turning

x

Keyboard/Computer Operation

x

x

Gross Grasp

x

x

Fine Finger Manipulation

x

x

Hand/Arm Coordination

x

x

Pushing/Pulling(lbs. of force)

x

x

Carry

x

X

Transfer/Push/Pull Patients

x

x

Seeing Near w/Acuity

x

x

Feeling (Sensation)

x

x

Color Vision

x

x

Hearing Clearly

x

x

Pulling/Pushing Objects Overhead

x

x

Reaching Above Shoulder Level

x

x

Reaching Forward

x

Lifting Floor to Knuckle

10-29#

30-49#

50#

Lifting Seat Pan to Knuckle

10-19#

20-29#

30-50#

Lifting Knuckle to Shoulder

10-19#

20-29#

30-50#

Lifting Shoulder to Overhead

10-19#

20-50#

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.