Operations Generalist - Project Coordinator

Operations Generalist/Project Coordinator About Paradromics Brain-related illness is one of the last great frontiers in medicine, not because the brain is unknowable, but because it has been inaccessible. Paradromics is building a brain-computer interface (BCI) platform that records brain activity at the highest possible resolution: the individual neuron. AI algorithms then decode this massive amount of brain-data, enabling the seamless translation of thought into treatments. Our first clinical application, the Connexus® BCI, will help people who are unable to speak, due to ALS, spinal cord injuries and stroke, to communicate independently through digital devices. However, the capabilities of our BCI platform go far beyond our first application. With the brain in direct communication with digital devices, we can leverage technology to transform how we treat conditions ranging from sensory and motor deficits to untreatable mental illness. The Role Paradromics is looking for an organized, resourceful, and proactive Operations Generalist to support the day-to-day operations of our growing Austin team. This role will work across departments to coordinate operational projects, manage logistics, support facilities and vendor activities, and help keep company-wide processes running smoothly. The ideal candidate is a hands-on problem solver who enjoys variety, can balance multiple priorities, and is comfortable taking ownership of both planned projects and unexpected requests. This is a highly cross-functional role for someone who can bring structure to moving pieces, identify opportunities to improve processes, and step in wherever support is needed to keep the business running efficiently.

Responsibilities

• Coordinate operational projects: Support cross-functional initiatives such as facility improvements, workspace moves, equipment relocations, and other operational projects. Track timelines, manage deliverables, follow up with stakeholders, and escalate potential delays or challenges.
• Provide cross-functional support: Execute ad hoc projects and requests from Operations leadership across departments and field teams, ensuring timely follow-through and resolution of outstanding action items.
• Manage shipping and logistics: Coordinate incoming and outgoing shipments of finished goods, equipment, and supporting materials. Ensure items reach the appropriate onsite teams or field personnel on time and maintain accurate shipment and tracking records.
• Maintain inventory and storage areas: Keep physical storage spaces clean, organized, and accessible. Conduct routine inventory counts, maintain accurate records, and help ensure materials are properly stored and readily available.
• Support facilities operations: Coordinate the resolution of day-to-day facilities needs, including repairs, general fixtures, signage, office supplies, and related purchasing. Work with vendors and service providers to maintain a functional and organized workplace.
• Manage vendor coordination: Serve as a point of contact for operational vendors and service providers, coordinating schedules, tracking requests, and following up to ensure work is completed as expected.
• Identify and resolve operational bottlenecks: Proactively recognize workflow challenges, coordinate with internal teams and external partners to address them, and help implement practical solutions that minimize disruptions.
• Drive operational follow-through: Keep stakeholders informed of project status, outstanding tasks, and potential risks while ensuring commitments and deadlines are met.

Required Education

• Bachelor's degree in Business Administration, Operations, Supply Chain Management, or a related field, or equivalent practical experience.

Required Qualifications

• Experience coordinating and executing multiple projects simultaneously, including developing action plans, managing timelines, tracking deliverables, and driving projects to completion.
• Strong organizational and time-management skills, with the ability to prioritize competing demands and adapt to changing deadlines in a fast-paced environment.
• Experience working cross-functionally with internal teams, external vendors, and service providers to coordinate activities and achieve operational objectives.
• Strong written and verbal communication skills, including the ability to provide proactive updates, identify risks, and keep stakeholders informed.
• Demonstrated initiative and problem-solving skills, with the ability to work independently, overcome obstacles, and recognize when escalation is needed.
• A hands-on, adaptable approach and willingness to take ownership of responsibilities that may extend beyond traditional role boundaries.
• Ability to manage physical operational tasks, including organizing storage areas, handling shipments, and supporting equipment or workspace moves.

Preferred Qualifications

• Experience using project management or task-tracking tools such as Asana, Monday.com, Smartsheet, Jira, or similar platforms.
• Experience coordinating facilities projects, vendor services, purchasing, or general business operations.
• Familiarity with inventory management, shipping and receiving, and logistics coordination.
• Experience working in a startup, manufacturing, medical device, or other fast-paced environment.
• Experience supporting teams in a highly regulated or quality-focused environment.

Paradromics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.