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Air Export Agent

Expeditors

Ellenwood, GAJobNo compensation foundTracked 6 days agoVerified open 5 days ago
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At a glance

Compensation
No compensation found
Location
Ellenwood, GA
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

The Air Export Agent ensures timely and accurate freight movement and data entry, tracks shipments, communicates arrival notices, handles billing, and maintains compliance while providing exceptional customer service within Expeditors' Air Export Department.

Skills & qualifications

RequiredNice to have

Skills

Air Documentation KnowledgeExcelWordPowerPointTyping 45 WpmInterpersonal CommunicationProactive OrganizationIATA Certification

Qualifications

Bachelor's Degree or Equivalent Work Experience1 Year of Air Export Specific ExperienceIATA CertificationFluent in English

Benefits

Paid Time Off
Medical Insurance

Full job description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 19,000 trained professionals

  • 350+ locations worldwide

  • Fortune 500

  • Globally unified systems

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Export Department.

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow

  • Ensure accurate and timely data entry into our operational system

  • Track and Trace Air Export files and reporting

  • Use Workflows on daily basis

  • Ensure arrival notices are communicated to overseas and customers

  • Ensure accurate and timely client and Service Providers billing

  • Interact with our customers in arranging their international shipments, meeting customer service standards

  • Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved)

  • Meet compliance at all times with internal and external regulations in accordance with government regulations

  • Understand department process flow, looking for best practices to improve operational efficiency and productivity

  • Ensure all customers standard operating procedures are in place and updated

  • Meet KPI standards in accordance with the Company's procedure

  • Overseas communications, timely responses to emails and requests (internal and external)

  • Bachelor's Degree or equivalent work experience

  • 1 year of Air Export specific experience

  • Knowledge of air documentation / process

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

  • Pro-active, strong organizational skills

  • Good computer skills (Excel, Word, PowerPoint)

  • Ability to type 45wpm

  • IATA certification (preferred)

  • Fluent in English

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time

  • Health Plan: Medical

  • Life Insurance

  • Employee Stock Purchase Plan

  • Training and Personnel Development Program

  • Growth opportunities within the company

  • Employee Referral Program Bonus

Shift: Monday - Friday | 08:00am - 05:00pm

Reporting Structure

  • Air Export Supervisor and Manager

You've read the whole posting — now see how you match it.

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