Director of Group Sales - West Coast

Recognized as an AZ Central Top Workplace, Loews Ventana Canyon Resort offers careers at a luxury resort in Tucson’s Catalina Foothills. Team members create memorable stays for guests seeking relaxation and adventure across 398 guest rooms, five dining outlets, spa, recreation, and event spaces.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks & more
• Complimentary meals in Team Member Café while working
• Golf discount at The Lodge at Ventana Canyon
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

What We’re Looking For: A dynamic and strategic Director of Group Sales who will lead and grow a diverse portfolio of corporate and association group business across national markets. In this role, you will serve as a key revenue driver and brand ambassador, blending innovative sales strategies with thoughtful relationship‑building to elevate the hotel’s market presence.

As a collaborative leader, you will partner closely with internal teams to align sales initiatives with overall business objectives, ensuring exceptional client experiences and sustained revenue growth. You will bring a forward‑thinking mindset, strong business acumen, and a commitment to excellence that reflects the service culture of Loews Hotels & Co.

Who You Are:

• Proven Sales Professional: You bring extensive experience in hotel group sales, with a strong track record of success in national markets and complex account management.
• Strategic Relationship Builder: You excel at cultivating long‑term client partnerships through trust, responsiveness, and a consultative approach.
• Influential Communicator: You are confident and compelling in written and verbal communication, presentations, and negotiations.
• Organized Leader: You balance multiple priorities with precision, maintaining focus on both strategic objectives and day‑to‑day execution.
• Collaborative and Inclusive: You value teamwork, diversity, and community engagement, contributing positively to both industry organizations and internal culture.
• Veterans and military spouses are encouraged to apply.

What You’ll Do: Sales Strategy & Revenue Growth

• Develop and execute comprehensive group sales strategies aligned with quarterly and annual rooms and food & beverage revenue goals.
• Analyze market trends, performance metrics, and client insights to identify opportunities for growth and innovation.
• Maintain a strong and balanced pipeline of business to support year‑round demand.

Business Development

• Identify, pursue, and secure new corporate and association group business within assigned national markets.
• Strengthen existing accounts through proactive engagement, customized solutions, and consistent follow‑up.
• Represent the hotel in networking events, industry functions, and sales missions to expand brand visibility.

Client Experience & Market Engagement

• Plan and conduct impactful site inspections that showcase the hotel’s offerings and service excellence.
• Create and present compelling, customized proposals that align client needs with the hotel’s value proposition.
• Ensure contracts and agreements reflect both client expectations and Loews Hotels & Co standards.

Collaboration & Leadership

• Partner cross‑functionally with operations, catering, revenue management, and marketing teams to ensure seamless event execution.
• Lead and inspire a team of group sales professionals, fostering accountability, engagement, and high performance.
• Support team development through coaching, feedback, and clear performance expectations.

Other Responsibilities

• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include:

• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent professional experience.
• Master’s degree in business or hospitality management is a plus.
• Minimum of 6 years of experience in hotel sales or a related field.
• At least 4 years in a senior or leadership‑level sales role.
• 3+ years of experience managing or leading a sales team and driving revenue growth.
• Experience using sales and CRM systems such as Delphi, Salesforce, or similar hotel sales platforms.
• Working knowledge of Property Management Systems (PMS) such as Opera, SynXis, or comparable systems.
• Familiarity with digital marketing strategies, distribution channels, and online travel agency (OTA) platforms.
• Certified Hospitality Sales Professional (CHSP) designation is preferred but not required.

Who You’ll Supervise:

• N/A