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Epic Application Training Specialist - Willow

Piedmont Healthcare

Atlanta, GAFull-timePosted 3 days agoStill listed 2 days ago

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At a glance

Compensation
No compensation found
Location
Atlanta, GA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The specialist prepares and delivers training programs, provides on‑site and remote end‑user support, creates instructional materials, gathers feedback to improve curricula, and assists users during system upgrades and operational initiatives.

Skills & qualifications

RequiredNice to have

Skills

Classroom InstructionWeb-Based LearningRemote InstructionOne‑on‑One CoachingCurriculum DevelopmentUser SupportApplication Support

Qualifications

H.S. DiplomaBachelor’s Degree3 Years Healthcare Information System Training Experience

Full job description

Overview Responsible for preparing and delivering training program(s), ongoing end user support for their respective application(s) where needed, and executing plans for usability program. This may include on site support, and classes or support outside of normal business hours. Training methods may include classroom instruction, web-based learning, remote instruction, one on one coaching, and a variety of written materials. Trainers will create and adapt instructional materials for different audiences, provide feedback on necessary improvements to curriculum and any learning obstacles identified. User support may include both on-site support, and remote support when needed. Trainers will prepare and support users for upgrades, significant system changes, operational initiatives that require application support. All Trainers play a role in the continuous improvement of training related products and services. Responsibilities Responsible for preparing and delivering training program(s), ongoing end user support for their respective application(s) where needed, and executing plans for usability program. This may include on site support, and classes or support outside of normal business hours. Training methods may include classroom instruction, web-based learning, remote instruction, one on one coaching, and a variety of written materials. Trainers will create and adapt instructional materials for different audiences, provide feedback on necessary improvements to curriculum and any learning obstacles identified. User support may include both on-site support, and remote support when needed. Trainers will prepare and support users for upgrades, significant system changes, operational initiatives that require application support. All Trainers play a role in the continuous improvement of training related products and services. Qualifications

Education

  • H.S. Diploma or General Education Degree (GED) Required

  • Bachelor’s Degree Preferred

Work Experience

  • 3 years of experience in healthcare information system training or related field Required

Licenses and Certifications

  • None Required

Business Unit : Company Name Piedmont Healthcare Corporate

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