Advanced Customer Success Manager
North Canton, OHJobSeen 1w agoSeen in employer's feed 1 day ago
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At a glance
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Job overview
The Advanced Customer Success Manager builds and maintains positive working relationships with an assigned group of customers. The role supports efficient contract processing, invoicing, payment processing, and service delivery; coordinates evaluation and resolution of installation-related issues; and monitors customer success management through sales and performance data. It also engages customers in person or remotely and represents the company in retention situations.
Skills & qualifications
Skills
Full job description
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole. Builds and maintains positive working relationships with an assigned group of customers, ensuring efficient contract processing, invoicing, payment processing and service delivery. Coordinates response to installation-related issue evaluation and resolution. Monitors Customer Success Management by analyzing sales and performance data. Engages with customers, in person or remotely, and represent the company in retention situations. Coordinates appropriate and effective engagement between customers and com Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
How this job compares
Set against the 871 open Customer Success Manager jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This postingNot listed
- US median$113–157K/yr595 salary ranges
- Openings
- Olive Jobs lists 20 open Customer Success Manager jobs in Ohio and 871 across the US. 23% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Akamai Technologies, Inc.37 open
- Amazon32 open
- Salesforce32 open
- Experience
- Customer Success Manager postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 3 to 5 years (704 postings).
- Education
- 166 of the 871 open Customer Success Manager jobs (19%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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