Cooler Supervisor

Job Description

Join our team as a Cooler Supervisor in Cedarburg, WI, and play a key role in supporting the production and distribution of high-quality fluid milk and cream products. In this hands-on leadership role, you will oversee cooler and warehouse operations, drive team performance, ensure inventory accuracy, and collaborate across production, sales, and customer service to deliver products safely, accurately, and on time. If you're passionate about operational excellence, employee development, food safety, and creating a culture of accountability, we want to hear from you.

Shift: 2nd Shift

Responsibilities include, but are not limited to:

• Schedule, assign and monitor work, and provide clear direction to warehouse/cooler employees to meet the needs of the business. Coordinate the work efforts of employees to ensure that outgoing semi-trailers or trucks are loaded accurately and on time to meet customer order requirements.

• Determine needed quantities of finished product and communicate those needs to the production area. Anticipate current and future production needs through close communication with sales and production.

• Monitor incoming loads and invoices to identify damaged or erroneously delivered orders. Work with vendors, suppliers, and other employees to resolve discrepancies and solve problems.

• Ensure that procedures are followed so that finished products are loaded accurately.

• Notify appropriate department and/or personnel regarding shortages and late deliveries providing internal/external customer service.

• Work effectively with union and/or non-union employees to promote positive and productive working relationships. Understand and effectively apply work rules, union contract provisions if applicable, and employment policies.

• Provide for the supervision of assigned employees in scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action, and performance management. Work with Human Resources and plant management to resolve employee grievances. Review and edit employee electronic time records as needed. Participate in collective bargaining agreement or other contract related activities and discussions as requested. Actively communicate with employees through shift meetings and informal methods.

• Actively promote safe work behaviors and hold self and direct reports accountable for following safety rules and regulations. Conduct accident/injury investigations and send reports of injury to HR in a timely manner to meet reporting standards. May coordinate and/or facilitate plant safety meetings, training, and incentive programs.

• Document/update and ensure proper procedures are in place and being followed for production efficiency, quality of product, employee safety, and state and federal guidelines.

• Proactively look for ways to increase operational efficiency and contain costs. Identify and implement best practices in establishing SOP’s, managing labor, and maintaining applicable certifications. Think creatively and abstractly to develop alternative possibilities to drive improvement.

Requirements

• Undergraduate degree in business administration, supply chain and logistics, or related curriculum (or equivalent combination of experience and education).

• 2 to 5 years of experience in a warehouse, cooler, distribution, production, logistics, or related environment coupled with demonstrated leadership attributes or team lead experience.

• Proven experience supervising teams and managing day-to-day operational performance is required.

• Certification and/or License – may be required during course of employment.

Benefits:

• Health and Welfare benefits begin 1 st of the month after start date

• 401(k) with company contribution

• Competitive pay

• Paid vacation and holidays

• Career growth opportunities – we promote from within!

• Comprehensive healthcare benefits

• Service recognition and employee rewards

• Employee referral program

• Tuition reimbursement

• Work for dairy farm families

An Equal Opportunity Employer including Disabled/Veterans