Clinical Applications Trainer (EPIC)

Develops and Maintains Training ProgramsDesigns education programs tailored to clinical and non-clinical audiences.Creates training materials including manuals, e-learning modules, and quick reference guides.Aligns content with clinical workflows and application functionality.Updates materials based on system changes and user feedback.Ensures training supports standardization and optimization goals.Delivers Training and OnboardingFacilitates classroom, virtual, and in-practice training sessions.Provides onboarding training for new hires across departments and roles.Offers individual and group training upon request and during onboarding of new clinics or departments.Delivers training for software updates and new application features.Provides elbow-to-elbow support for clinical staff, non-clinical staff, and physicians.Assigns Applications and Supports User ProficiencyDetermines appropriate applications for each user based on role and workflow.Achieves in-depth understanding of each supported application.Guides users through role-specific workflows and procedures.Monitors user progress and proficiency.Manages training requests, access issues, and user questions.Coordinates Training LogisticsSchedules sessions and manages training environments.Coordinates logistics for education events across multiple locations.Tracks attendance and completion records.Ensures availability of necessary equipment and resources.Maintains training documentation and supports administrative functions.Analyzes Training and Workflow EffectivenessReviews organizational activities and data to support planning and process improvement.Assesses curriculum effectiveness and contributes to quality improvements.Provides feedback to supervisors and stakeholders to support proper build and maintenance of training environments.Understands organizational policies, workflows, and business operations for ambulatory practices.Aligns training with application functionality and clinical workflows.Consults and Collaborates with StakeholdersCollaborates with Clinical Applications and Informatics team, project managers, department leaders, and super users.Ensures training content is standardized and aligned with organizational initiatives.Leads optimization of clinical workflows through on-site review and in-clinic support.Accelerates provider workflows to improve patient satisfaction and clinical quality.Supports strategic goals through targeted training and workflow enhancements.Marginal or Periodic FunctionsParticipates in go-live support and floor training during system implementations.Assists with testing and rollout of new application features and updates.Supports training for external partners and vendors.Contributes to change management and communication efforts.Participates in professional development and credentialing activities.Performs related duties as required.